Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Offers an extensive overview of health policy and the expanding role of nurses in Canada. Focusing specifically on the larger nursing profession, Michael J. Villeneuve examines how health politics, funding, and practices have been reformed in ways that influence nurses and their involvement in policy-making decisions.
Brief and accurate, Essentials of Abnormal Psychology in a Changing World provides students with an accessible overview of the subject matter with an engaging focus on diversity. Essentials of Abnormal Psychology uses an integrative approach to emphasize the interplay of psychological, socio-cultural, and biological factors in the development of psychological disorders. Its brief, streamlined format introduces students to the basic concepts of the field while being inclusive of Canadian cultura…
Get the best skills guidance on the market with Clinical Nursing Skills & Techniques, 9th Edition. Known for its clear and comprehensive coverage of over 200 basic, intermediate and advanced skills, this widely respected, bestselling text features nearly 1,000 full-color photographs and drawings, a nursing process framework, step-by-step instructions with rationales, and a focus on critical thinking and evidence-based practice. This edition also includes new coverage of patient-centered care a…
It’s your complete guide to nursing — from basic concepts to essential skills! Fundamentals of Nursing, 9th Edition prepares you to succeed as a nurse by providing a solid foundation in critical thinking, evidence-based practice, nursing theory, and safe clinical care in all settings. With illustrated, step-by-step guidelines, this book makes it easy to learn important skills and procedures. Care plans are presented within a nursing process framework, and case studies show how to apply concept…