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Crisis Management in Acute Care Settings : Human Factors and Team Psychology in a High-Stakes Environment

https://libcat.nshealth.ca/en/permalink/provcat40299
Michael St.Pierre, Gesine Hofinger, Robert Simon. (Third edition) --Cham: Springer , c2016.
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This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing syn…
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Author
St.Pierre, Michael
Other Authors
Hofinger, Gesine
Simon, Robert
Responsibility
Michael St.Pierre, Gesine Hofinger, Robert Simon
Edition
Third edition
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2016
Physical Description
1 online resource (xxii, 433 p. : 65 illus., 52 illus. in color)
ISBN
9783319414270
9783319414256 (print ed.)
Subjects (MeSH)
Critical Care - organization & administration
Emergency Medical Services - organization & administration
Group Processes
Medical Errors - prevention & control
Patient Care Team
Personnel Management - methods
Subjects (LCSH)
Personnel management
Abstract
This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.
Contents
Part I. Basic Principles: Error, Complexity, and Human Behavior -- The Human Factors: Errors and Skills -- The Challenge of Acute Healthcare -- The Nature of Error -- The Psychology of Human Action -- Part II. Individual Factors of Behavior -- Human Perception: The Way We See Things -- Information Processing and Mental Models: World Views -- Goals and Plans: Turning Points for Success -- Attention: The Focus of Consciousness -- Stress -- Strategies for Action: Ways to Achieve Good Decisions -- Part III. The Team -- The Key to Success: Teamwork -- Speech Is Golden: Communication -- Leadership -- Part IV. Error and Safety in Organizations -- Organization, Errors, and Safety -- Strategies for Patient Safety -- Learning for Safety.
Format
e-Book
Location
Online
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Collaborative Problem Solving : An Evidence-Based Approach to Implementation and Practice

https://libcat.nshealth.ca/en/permalink/provcat44362
Alisha R. Pollastri, J. Stuart Ablon, Michael J.G. Hone, editors. --Cham: Humana Press , c2019.
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This book is the first to systematically describe the key components necessary to ensure successful implementation of Collaborative Problem Solving (CPS) across mental health settings and non-mental health settings that require behavioral management. This resource is designed by the leading experts in CPS and is focused on the clinical and implementation strategies that have proved most successful within various private and institutional agencies. The book begins by defining the approach before…
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Other Authors
Pollastri, Alisha R.
Ablon, J. Stuart
Hone, Michael J.G.
Responsibility
Alisha R. Pollastri, J. Stuart Ablon, Michael J.G. Hone, editors
Place of Publication
Cham
Publisher
Humana Press
Date of Publication
c2019
Physical Description
1 online resource (xvii, 206 p.) : 11 illus., 9 illus. in color
Series Title
Current clinical psychiatry
ISBN
9783030126308
9783030126292 (Print ed.)
9783030126315 (Print ed.)
ISSN
2626-241X
Subjects (MeSH)
Group Processes
Problem solving
Specialty
Evidence-Based Practice
Abstract
This book is the first to systematically describe the key components necessary to ensure successful implementation of Collaborative Problem Solving (CPS) across mental health settings and non-mental health settings that require behavioral management. This resource is designed by the leading experts in CPS and is focused on the clinical and implementation strategies that have proved most successful within various private and institutional agencies. The book begins by defining the approach before delving into the neurobiological components that are key to understanding this concept. Next, the book covers the best practices for implementation and evaluating outcomes, both in the long and short term. The book concludes with a summary of the concept and recommendations for additional resources, making it an excellent concise guide to this cutting edge approach. Collaborative Problem Solving is an excellent resource for psychiatrists, psychologists, social workers, and all medical professionals working to manage troubling behaviors. The text is also valuable for readers interested in public health, education, improved law enforcement strategies, and all stakeholders seeking to implement this approach within their program, organization, and/or system of care.
Contents
What is Collaborative Problem Solving and Why Use the Approach? -- CPS as a Neurodevelopmentally Sensitive and Trauma-Informed Approach -- How to Apply Implementation Science Frameworks to Support and Sustain Change -- Implementing CPS in Clinical Settings -- Implementing CPS in Educational Settings -- CPS in a Large Multi-Service Organization: A Case Study -- Implementing and Practicing Collaborative Problem Solving with Integrity -- Research and Evaluation of CPS Outcomes -- Using CPS to Foster Employee Success.
Format
e-Book
Location
Online
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No more pointless meetings : break through sessions that will revolutionize the way you work

https://libcat.nshealth.ca/en/permalink/provcat30710
Murphy, Martin. --New York: American Management Association , c2013.
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Location
Online
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Author
Murphy, Martin
Place of Publication
New York
Publisher
American Management Association
Date of Publication
c2013
Physical Description
223 p.
ISBN
9780814431689 (pbk.)
Subjects (MeSH)
Decision Making, Organizational
Group Processes
Problem solving
Subjects (LCSH)
Business meetings
Contents
Why meetings fail: reframing workflow management -- The issues management session -- The innovation session -- The problem-solving session -- The ongoing planning process -- One-on-one sessions -- Solo sessions -- Making it happen -- Final thoughts
Format
e-Book
Location
Online
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The ABCs of group visits : an implementation manual for your practice

https://libcat.nshealth.ca/en/permalink/provcat32364
Edward B. Noffsinger, author. --New York, NY: Springer , c2013.
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Properly run group visit programs offer patient-centered care that can improve access, quality, outcomes, productivity, revenues, and both patient and physician satisfaction. The ABCs of Group Visits is a concise implementation manual that guides readers through a 10-week pipeline to design and launch a successful customized group visit program in any practice, large or small. The group visit model is highly adaptable and has been used to great success for follow-up visits, physical examinatio…
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Author
Noffsinger, Edward B
Responsibility
Edward B. Noffsinger, author
Place of Publication
New York, NY
Publisher
Springer
Date of Publication
c2013
Physical Description
1 online resource, 333 p.
ISBN
9781461435266
Subjects (MeSH)
Appointments and Schedules
Family Practice - methods
Group Processes
Practice Management, Medical - organization & administration
Subjects (LCSH)
Family medicine
Emergency medicine
Abstract
Properly run group visit programs offer patient-centered care that can improve access, quality, outcomes, productivity, revenues, and both patient and physician satisfaction. The ABCs of Group Visits is a concise implementation manual that guides readers through a 10-week pipeline to design and launch a successful customized group visit program in any practice, large or small. The group visit model is highly adaptable and has been used to great success for follow-up visits, physical examinations, new patient intakes, and chronic disease management (among other applications) and can offer hope to beleaguered primary and specialty care physicians, Medicare, and Medicaid. Ideal for physicians, healthcare administrators and executive leaders alike, The ABCs of Group Visits contains all the vital information to help solve many of the problems facing busy, backlogged physicians and bring joy back into the practice of medicine. "Group visits are just the type of 'win-win' innovation that healthcare needs today'improving outcomes, enhancing service, and at their best, reducing costs and burden on both clinicians and those they serve."á Don Berwick, MD, former President and CEO of IHI "Group visits offer an innovation to healthcare that can drive improvements to quality, outcomes, service, and productivity in all spheres in medicine'plus, as demonstrated in our substantial experience with them at Cleveland Clinic, yield high levels of patient and physician satisfaction in a wide variety of specialties." David L. Bronson, MD, FACP, President and CEO, Cleveland Clinic Regional Hospitals; Professor of Medicine, Cleveland Clinic Lerner College of Medicine.
Contents
Why try group visits in your practice? -- Today's three major group visit models -- Twelve key first steps -- Weeks 10 and 9 prior to launching your group visit -- Weeks 8, 7, and 6 prior to launch -- Weeks 5, 4, and 3 prior to launch -- Weeks 2 and 1 prior to launch -- The launch of your new group visit and thereafter -- Index.
Format
e-Book
Location
Online
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