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Crucial conversations : tools for talking when stakes are high

https://libcat.nshealth.ca/en/permalink/provcat53145
Patterson, Kerry. (2nd ed.) --New York, NY: McGraw-Hill , 2012.
Call Number
BF 637 C78 2012
Location
IWK Health Sciences Library
Call Number
BF 637 C78 2012
Author
Patterson, Kerry
Other Authors
McMillan, Ron
Grenny, Joseph
Switzler, Al
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2012
Physical Description
244 p.
ISBN
9.78E+12
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Communication
Persuasive Communication
Notes
Twenty copies are being held behind the circulation desk on behalf of the Learning Team. One copy belongs on the regular loan shelves.
Format
Book
Location
IWK Health Sciences Library
Copies
21
Loan Period
2 weeks
Less detail

Difficult conversations : how to discuss what matters most

https://libcat.nshealth.ca/en/permalink/provcat53211
Stone, Douglas. (10th ed.) --New York, NY: Penguin , 2010.
Call Number
BF 637 C45 2010
Location
IWK Health Sciences Library
Call Number
BF 637 C45 2010
Author
Stone, Douglas
Other Authors
Patton, Bruce
Heen, Sheila
Edition
10th ed.
Place of Publication
New York, NY
Publisher
Penguin
Date of Publication
2010
Physical Description
315 p.
ISBN
9.78E+12
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Communication
Persuasive Communication
Format
Book
Location
IWK Health Sciences Library
Copies
1
Loan Period
2 weeks
Less detail