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Crucial accountability : tools for resolving violated expectations, broken commitments and bad behavior

https://libcat.nshealth.ca/en/permalink/provcat26049
Kerry Patterson, Joseph Grenny, David Maxfield ... [et al.]. (2nd ed.) --New York, NY: McGraw-Hill Education , c2013.
Call Number
BF 637 .I48 P317 2013
Location
Halifax Infirmary
Dickson Building
Nova Scotia Hospital
Call Number
BF 637 .I48 P317 2013
Author
Patterson, Kerry
Responsibility
Kerry Patterson, Joseph Grenny, David Maxfield ... [et al.]
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Education
Date of Publication
c2013
Physical Description
1 online resource, 275 p.
ISBN
9780071829311
Subjects (MeSH)
Communication
Conflict (Psychology)
Employee Discipline
Negotiating
Format
Book
Location
Halifax Infirmary
Dickson Building
Nova Scotia Hospital
Copies
4
Loan Period
3 weeks
Less detail

Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

https://libcat.nshealth.ca/en/permalink/provcat21810
Patterson, Kerry. --New York, NY: McGraw-Hill , 2005.
Call Number
HD 42 P317c 2005
Location
Nova Scotia Hospital
Dickson Building
Call Number
HD 42 P317c 2005
Author
Patterson, Kerry
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2005
Physical Description
281 p.
ISBN
9780071446525
Subjects (MeSH)
Conflict (Psychology)
Format
Book
Location
Nova Scotia Hospital
Dickson Building
Copies
4 (DI : 2 c.)
Loan Period
3 weeks
Less detail

Crucial conversations : tools for talking when stakes are high

https://libcat.nshealth.ca/en/permalink/provcat25301
Patterson, Kerry. (2nd ed.) --New York: McGraw-Hill , 2012.
Call Number
BF 637 .C45 C955 2012
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Call Number
BF 637 .C45 C955 2012
Author
Patterson, Kerry
Other Authors
Grenny, Joseph
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place of Publication
New York
Publisher
McGraw-Hill
Date of Publication
2012
Physical Description
244 p.
ISBN
9780071771320
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Format
Book
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Copies
3
Loan Period
3 weeks
Less detail

Influencer : the power to change anything

https://libcat.nshealth.ca/en/permalink/provcat23283
Patterson, Kerry. --New York, NY: McGraw-Hill , 2008.
Call Number
BF 774 I43 2008
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Call Number
BF 774 I43 2008
Author
Patterson, Kerry
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2008
Physical Description
299 p.
ISBN
007148499X
9780071484992
Subjects (MeSH)
Power (psychology)
Persuasive Communication
Leadership
Format
Book
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Copies
3
Loan Period
3 weeks
Less detail