Barnga : a simulation game on cultural clashes
https://libcat.nshealth.ca/en/permalink/provcat26197
Sivasailam "Thiagi" Thiagarajan ; with Raja Thiagarajan.
(25th anniversary ed., revised and enhanced)
--Boston, MA:
Intercultural Press
, c2006.
- Call Number
- HF 5389 .M67 T422 2006
- Location
- Halifax Infirmary
Revised and expanded for its 25th Anniversary, Barnga is the classic simulation game on cultural clashes. Participants experience the shock of realizing that despite their good intentions and the many similarities amongst themselves, people interpret things differently from one another, especially people from different cultures. Players learn that they must understand and reconcile these differences if they want to function effectively in a cross-cultural group. Participant instructions are pr…
- Call Number
- HF 5389 .M67 T422 2006
- Responsibility
- Sivasailam "Thiagi" Thiagarajan ; with Raja Thiagarajan
- Edition
- 25th anniversary ed., revised and enhanced
- Place of Publication
- Boston, MA
- Publisher
- Intercultural Press
- Date of Publication
- c2006
- Physical Description
- 40 p. + transparency masters
- ISBN
- 9781931930307
- Subjects (MeSH)
- Conflict (Psychology)
- Cultural Competency
- Cultural Diversity
- Group Processes
- Subjects (LCSH)
- Intercultural communication--Simulation methods
- Business communication
- Business etiquette
- Simulation games
- Abstract
- Revised and expanded for its 25th Anniversary, Barnga is the classic simulation game on cultural clashes. Participants experience the shock of realizing that despite their good intentions and the many similarities amongst themselves, people interpret things differently from one another, especially people from different cultures. Players learn that they must understand and reconcile these differences if they want to function effectively in a cross-cultural group. Participant instructions are provided in French, German and Spanish as well as English.
- Contents
- Cover Page; Title Page; Copyright Page; Acknowledgments; Dedication; Contents; Background Information; Essential Procedures; Additional Suggestions; Reproducible Pages.
- Format
- Book
- Location
- Halifax Infirmary
- Copies
- 1
- Loan Period
- 3 weeks
Breaking the cycle : how to turn conflict into collaboration when you and your patients disagree
https://libcat.nshealth.ca/en/permalink/provcat24781
Blackall, George F.
--Philadelphia, PA:
ACP Press
, 2009.
- Call Number
- W 62 B627b 2009
- Location
- Halifax Infirmary
- Call Number
- W 62 B627b 2009
- Author
- Blackall, George F
- Other Authors
- Simms, Steven
- Green, Michael J
- Place of Publication
- Philadelphia, PA
- Publisher
- ACP Press
- Date of Publication
- 2009
- Physical Description
- 154 p.
- ISBN
- 9781934465189
- Subjects (MeSH)
- Physician-Patient Relations
- Dissent and Disputes
- Conflict (Psychology)
- Contents
- Doctor knows best (sometimes) : the "physician-as-expert" model -- The harder I try, the worse it gets : the symptomatic cycle -- How to begin : building collaborative relationships -- An ounce of prevention : how to avoid impasses with patients and their families -- When all you know isn't enough : dealing with chronic illness -- You are not helping me!? -- Pediatrics : little people, big problems -- "You have to save my little girl" : crisis in the intensive care unit -- Ethical dilemmas in medicine : or are they? -- It's all in your head : patients seeking medical solutions to non-medical problems.
- Format
- Book
- Location
- Halifax Infirmary
- Loan Period
- 3 weeks
Crucial accountability : tools for resolving violated expectations, broken commitments and bad behavior
https://libcat.nshealth.ca/en/permalink/provcat26049
Kerry Patterson, Joseph Grenny, David Maxfield ... [et al.].
(2nd ed.)
--New York, NY:
McGraw-Hill Education
, c2013.
- Call Number
- BF 637 .I48 P317 2013
- Location
- Halifax Infirmary
- Dickson Building
- Nova Scotia Hospital
- Call Number
- BF 637 .I48 P317 2013
- Author
- Patterson, Kerry
- Responsibility
- Kerry Patterson, Joseph Grenny, David Maxfield ... [et al.]
- Edition
- 2nd ed.
- Place of Publication
- New York, NY
- Publisher
- McGraw-Hill Education
- Date of Publication
- c2013
- Physical Description
- 1 online resource, 275 p.
- ISBN
- 9780071829311
- Subjects (MeSH)
- Communication
- Conflict (Psychology)
- Employee Discipline
- Negotiating
- Format
- Book
- Location
- Halifax Infirmary
- Dickson Building
- Nova Scotia Hospital
- Copies
- 4
- Loan Period
- 3 weeks
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
https://libcat.nshealth.ca/en/permalink/provcat53144
Patterson, Kerry.
--New York, NY:
McGraw Hill
, 2005.
- Call Number
- HM 1121 .C78 2005
- Location
- IWK Health Sciences Library
- Call Number
- HM 1121 .C78 2005
- Author
- Patterson, Kerry
- Other Authors
- Grenny, Joseph
- McMillan, Ron
- Switzler, Al
- Place of Publication
- New York, NY
- Publisher
- McGraw Hill
- Date of Publication
- 2005
- Physical Description
- 281 p.
- ISBN
- 71446524
- Subjects (MeSH)
- Conflict (Psychology)
- Interpersonal Relations
- Organizational Culture
- Format
- Book
- Location
- IWK Health Sciences Library
- Copies
- 1
- Loan Period
- 2 weeks
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
https://libcat.nshealth.ca/en/permalink/provcat21810
Patterson, Kerry.
--New York, NY:
McGraw-Hill
, 2005.
- Call Number
- HD 42 P317c 2005
- Location
- Nova Scotia Hospital
- Dickson Building
- Call Number
- HD 42 P317c 2005
- Author
- Patterson, Kerry
- Place of Publication
- New York, NY
- Publisher
- McGraw-Hill
- Date of Publication
- 2005
- Physical Description
- 281 p.
- ISBN
- 9780071446525
- Subjects (MeSH)
- Conflict (Psychology)
- Format
- Book
- Location
- Nova Scotia Hospital
- Dickson Building
- Copies
- 4 (DI : 2 c.)
- Loan Period
- 3 weeks
Crucial conversations : tools for talking when stakes are high
https://libcat.nshealth.ca/en/permalink/provcat53145
Patterson, Kerry.
(2nd ed.)
--New York, NY:
McGraw-Hill
, 2012.
- Call Number
- BF 637 C78 2012
- Location
- IWK Health Sciences Library
- Call Number
- BF 637 C78 2012
- Author
- Patterson, Kerry
- Other Authors
- McMillan, Ron
- Grenny, Joseph
- Switzler, Al
- Edition
- 2nd ed.
- Place of Publication
- New York, NY
- Publisher
- McGraw-Hill
- Date of Publication
- 2012
- Physical Description
- 244 p.
- ISBN
- 9.78E+12
- Subjects (MeSH)
- Conflict (Psychology)
- Interpersonal Relations
- Organizational Culture
- Communication
- Persuasive Communication
- Notes
- Twenty copies are being held behind the circulation desk on behalf of the Learning Team. One copy belongs on the regular loan shelves.
- Format
- Book
- Location
- IWK Health Sciences Library
- Copies
- 21
- Loan Period
- 2 weeks
Crucial conversations : tools for talking when stakes are high
https://libcat.nshealth.ca/en/permalink/provcat25301
Patterson, Kerry.
(2nd ed.)
--New York:
McGraw-Hill
, 2012.
- Call Number
- BF 637 .C45 C955 2012
- Location
- Dickson Building
- Halifax Infirmary
- Nova Scotia Hospital
- Call Number
- BF 637 .C45 C955 2012
- Author
- Patterson, Kerry
- Other Authors
- Grenny, Joseph
- McMillan, Ron
- Switzler, Al
- Edition
- 2nd ed.
- Place of Publication
- New York
- Publisher
- McGraw-Hill
- Date of Publication
- 2012
- Physical Description
- 244 p.
- ISBN
- 9780071771320
- Format
- Book
- Location
- Dickson Building
- Halifax Infirmary
- Nova Scotia Hospital
- Copies
- 3
- Loan Period
- 3 weeks
Dealing with the tough stuff : how to achieve results from crucial conversations
https://libcat.nshealth.ca/en/permalink/provcat31301
Darren Hill, Alison Hill, & Sean Richardson.
--Milton, Qld:
Jossey-Bass
, 2012.
- Available Online
- View e-Book
- Location
- Online
How to handle difficult discussions in the workplace. Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately.
- Available Online
- View e-Book
- Author
- Hill, Darren
- Other Authors
- Hill, Alison
- Richardson, Sean
- Responsibility
- Darren Hill, Alison Hill, & Sean Richardson
- Place of Publication
- Milton, Qld
- Publisher
- Jossey-Bass
- Date of Publication
- 2012
- Physical Description
- 331 p.
- ISBN
- 9781118232590 (PDF ebook)
- Subjects (MeSH)
- Communication
- Conflict (Psychology)
- Interpersonal Relations
- Organizational Culture
- Workplace - psychology
- Abstract
- How to handle difficult discussions in the workplace. Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately.
- Format
- e-Book
- Location
- Online
Difficult conversations : how to discuss what matters most
https://libcat.nshealth.ca/en/permalink/provcat53211
Stone, Douglas.
(10th ed.)
--New York, NY:
Penguin
, 2010.
- Call Number
- BF 637 C45 2010
- Location
- IWK Health Sciences Library
- Call Number
- BF 637 C45 2010
- Author
- Stone, Douglas
- Other Authors
- Patton, Bruce
- Heen, Sheila
- Edition
- 10th ed.
- Place of Publication
- New York, NY
- Publisher
- Penguin
- Date of Publication
- 2010
- Physical Description
- 315 p.
- ISBN
- 9.78E+12
- Subjects (MeSH)
- Conflict (Psychology)
- Interpersonal Relations
- Organizational Culture
- Communication
- Persuasive Communication
- Format
- Book
- Location
- IWK Health Sciences Library
- Copies
- 1
- Loan Period
- 2 weeks
The high-conflict couple : a dialectical behavior therapy guide to finding peace, intimacy and validation
https://libcat.nshealth.ca/en/permalink/provcat23079
Fruzzetti, Alan.
--Oakland, CA:
New Harbinger Publications
, 2006.
- Call Number
- BF 637.I48 F945h 2006
- Location
- Nova Scotia Hospital
- Call Number
- BF 637.I48 F945h 2006
- Author
- Fruzzetti, Alan
- Place of Publication
- Oakland, CA
- Publisher
- New Harbinger Publications
- Date of Publication
- 2006
- Physical Description
- 177 p.
- ISBN
- 9781572244504
- Subjects (MeSH)
- Conflict (Psychology)
- Marital Therapy
- Behavior Therapy - methods
- Format
- Book
- Location
- Nova Scotia Hospital
- Loan Period
- 3 weeks
It's all your fault at work : managing narcissists and other high conflict people
https://libcat.nshealth.ca/en/permalink/provcat41018
Bill Eddy,.
--Scottsdale, AZ:
Unhooked Books
, c2015.
- Call Number
- HF 5549.5 E21 2015
- Location
- Dickson Building
- Halifax Infirmary
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
- Call Number
- HF 5549.5 E21 2015
- Author
- Eddy, Bill
- Other Authors
- DiStefano, L. Georgi
- Responsibility
- Bill Eddy,
- Place of Publication
- Scottsdale, AZ
- Publisher
- Unhooked Books
- Date of Publication
- c2015
- Physical Description
- 230 p.
- ISBN
- 9781936268665
- Subjects (MeSH)
- Conflict (Psychology)
- Interpersonal Relations
- Personality
- Personnel Management
- Problem Behavior
- Workplace - psychology
- Abstract
- Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
- Contents
- 1. High-conflict people (HCPs) -- 2. The CARS method -- 3. Narcissistic HCPs -- 4. Anger (borderline) HCPs -- 5. Con artist (antisocial) HCPs -- 6. Dramatic (histrionic) HCPs -- 7. Suspicious (paranoid) HCPs -- 8. Other high-conflict issues -- 9. Workplace bullies -- 10. Negative advocates -- 11. Organizational challenges -- 12. Taking care of yourself.
- Format
- Book
- Location
- Dickson Building
- Halifax Infirmary
- Copies
- 1
Mistreatment in the workplace : prevention and resolution for managers and organizations
https://libcat.nshealth.ca/en/permalink/provcat27977
- Available Online
- View e-Book
- Author
- Olson-Buchanan, Julie B
- Other Authors
- Boswell, Wendy R
- Publisher
- Wiley
- Date of Publication
- 2009
- Series Title
- Talent management essentials
- ISBN
- 9781444310818
- Subjects (MeSH)
- Workplace - psychology
- Conflict (Psychology)
- Bullying - prevention & control
- Personnel Management
- Subjects (LCSH)
- Personnel management
- Work environment
- Industrial relations
- Dispute resolution
- Format
- e-Book
- Location
- Online
More on the gentle art of verbal self-defense
https://libcat.nshealth.ca/en/permalink/provcat26136
Haden Elgin, Suzette.
--New York:
Prentice Hall Press
, 1983.
- Call Number
- BF 637 H128m 1983
- Location
- Nova Scotia Hospital
- Call Number
- BF 637 H128m 1983
- Author
- Haden Elgin, Suzette
- Place of Publication
- New York
- Publisher
- Prentice Hall Press
- Date of Publication
- 1983
- Physical Description
- 284 p
- ISBN
- 9780136026655
- Subjects (MeSH)
- Communication
- Conflict (Psychology)
- Format
- Book
- Location
- Nova Scotia Hospital
- Copies
- 1
- Loan Period
- 3 weeks
Pfeiffer's classic activities for managing conflict at work
https://libcat.nshealth.ca/en/permalink/provcat21247
Gordon, Jack.
--San Francisco, CA:
Jossey-Bass/Pfeiffer
, 2003.
- Call Number
- HD 42 P527 2003
- Location
- Halifax Infirmary
- Call Number
- HD 42 P527 2003
- Author
- Gordon, Jack
- Place of Publication
- San Francisco, CA
- Publisher
- Jossey-Bass/Pfeiffer
- Date of Publication
- 2003
- Physical Description
- 430 p.
- Series Title
- Pfeiffer's classic activities
- ISBN
- 0999000608
- Subjects (MeSH)
- Conflict (Psychology)
- Negotiating
- Personnel Management - Handbooks
- Subjects (LCSH)
- Personnel management
- Format
- Book
- Location
- Halifax Infirmary
- Loan Period
- 3 weeks
Resolving conflict & improving communication : a guide for healthcare professionals
https://libcat.nshealth.ca/en/permalink/provcat54366
Lamoureux, Heather A.
--[Calgary, AB]:
Kingsley Pub.
, 2009.
- Call Number
- BF 637 L36 2009
- Location
- IWK Health Sciences Library
- Call Number
- BF 637 L36 2009
- Author
- Lamoureux, Heather A.
- Other Authors
- Siefert, Elaine
- Place of Publication
- [Calgary, AB]
- Publisher
- Kingsley Pub.
- Date of Publication
- 2009
- Physical Description
- 151 p. : ill.
- ISBN
- 9.78E+12
- Subjects (MeSH)
- Conflict (Psychology)
- Health Personnel
- Interprofessional Relations
- Patient Care - standards
- Format
- Book
- Location
- IWK Health Sciences Library
- Copies
- 1
- Loan Period
- 2 weeks
Sibling Issues in Therapy : Research and Practice with Children, Adolescents and Adults
https://libcat.nshealth.ca/en/permalink/provcat41003
Avidan Milevsky.
--Houndmills, Basingstoke, Hampshire:
Palgrave Macmillan
, c2016.
- Available Online
- View e-Book
- Location
- Online
Sibling matters underlie issues at the core of many clinical difficulties presented by adult clients. Recent studies show that individuals with a close sibling relationship are more emotionally mature, are happier, have positive psychological well-being, and have closer friendships. This book incorporates the latest research and clinical work in family dynamics to examine multiple angles of integrating sibling issues in therapy. Using theoretical perspectives, a wealth of empirical data, testin…
- Available Online
- View e-Book
- Author
- Milevsky, Avidan
- Responsibility
- Avidan Milevsky
- Place of Publication
- Houndmills, Basingstoke, Hampshire
- Publisher
- Palgrave Macmillan
- Date of Publication
- c2016
- Physical Description
- 1 online resource (xv, 208 pages)
- ISBN
- 9781137528476
- 9781137528469 (print ed.)
- Subjects (MeSH)
- Adult
- Family Conflict - psychology
- Family Therapy - methods
- Psychotherapeutic Processes
- Siblings - psychology
- Abstract
- Sibling matters underlie issues at the core of many clinical difficulties presented by adult clients. Recent studies show that individuals with a close sibling relationship are more emotionally mature, are happier, have positive psychological well-being, and have closer friendships. This book incorporates the latest research and clinical work in family dynamics to examine multiple angles of integrating sibling issues in therapy. Using theoretical perspectives, a wealth of empirical data, testing instruments, and case studies readers will experience an engaging and thorough examination of these issues, along with obtaining tools and techniques that can immediately be implemented in practice.
- Contents
- Part I. The Foundation: The Role of Siblings in Developmental and Clinical Literature -- 1. The Significance of Siblings throughut Life -- 2. Siblings in Developmental and Clinical Research -- Part II. Siblings at Home: Helping Families Parent Siblings -- 3. Indirect Ways Parents Impact Sibling Bonds -- 4. Direct Ways Parents Impact Sibling Bonds -- 5. Siblings Issues in Diverse Families -- 6. Siblings of Children with Disabilities -- Part III. Siblings in Session: Siblings in Therapy with Children, Adolescents and Adults -- 7. Siblings in Child and Adolescent Individual Therapy -- 8. Siblings in Child and Adolescent Family Therapy -- 9. Cognitive-Behavior Interventions for Adult Sibling Issues -- 10. Brief Psychodynamic Interventions for Adult Sibling Issues.
- Format
- e-Book
- Location
- Online
Solving tough problems : an open way of talking, listening, and creating new realities
https://libcat.nshealth.ca/en/permalink/provcat23277
Kahane, Adam.
--San Francisco, CA:
Berrett-Koehler Publishers
, 2007.
- Call Number
- HM 1126 K12s 2007
- Location
- Dickson Building
- Halifax Infirmary
- Nova Scotia Hospital
- Call Number
- HM 1126 K12s 2007
- Author
- Kahane, Adam
- Place of Publication
- San Francisco, CA
- Publisher
- Berrett-Koehler Publishers
- Date of Publication
- 2007
- Physical Description
- 149 p.
- ISBN
- 1576754642
- 9781576754641
- Format
- Book
- Location
- Dickson Building
- Halifax Infirmary
- Nova Scotia Hospital
- Copies
- 3
- Loan Period
- 3 weeks
