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16 records – page 1 of 1.

Barnga : a simulation game on cultural clashes

https://libcat.nshealth.ca/en/permalink/provcat26197
Sivasailam "Thiagi" Thiagarajan ; with Raja Thiagarajan. (25th anniversary ed., revised and enhanced) --Boston, MA: Intercultural Press , c2006.
Call Number
HF 5389 .M67 T422 2006
Location
Halifax Infirmary
Revised and expanded for its 25th Anniversary, Barnga is the classic simulation game on cultural clashes. Participants experience the shock of realizing that despite their good intentions and the many similarities amongst themselves, people interpret things differently from one another, especially people from different cultures. Players learn that they must understand and reconcile these differences if they want to function effectively in a cross-cultural group. Participant instructions are pr…
Call Number
HF 5389 .M67 T422 2006
Author
Thiagarajan, Sivasailam "Thiagi"
Responsibility
Sivasailam "Thiagi" Thiagarajan ; with Raja Thiagarajan
Edition
25th anniversary ed., revised and enhanced
Place of Publication
Boston, MA
Publisher
Intercultural Press
Date of Publication
c2006
Physical Description
40 p. + transparency masters
ISBN
9781931930307
Subjects (MeSH)
Conflict (Psychology)
Cultural Competency
Cultural Diversity
Group Processes
Subjects (LCSH)
Intercultural communication--Simulation methods
Business communication
Business etiquette
Simulation games
Abstract
Revised and expanded for its 25th Anniversary, Barnga is the classic simulation game on cultural clashes. Participants experience the shock of realizing that despite their good intentions and the many similarities amongst themselves, people interpret things differently from one another, especially people from different cultures. Players learn that they must understand and reconcile these differences if they want to function effectively in a cross-cultural group. Participant instructions are provided in French, German and Spanish as well as English.
Contents
Cover Page; Title Page; Copyright Page; Acknowledgments; Dedication; Contents; Background Information; Essential Procedures; Additional Suggestions; Reproducible Pages.
Format
Book
Location
Halifax Infirmary
Copies
1
Loan Period
3 weeks
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Breaking the cycle : how to turn conflict into collaboration when you and your patients disagree

https://libcat.nshealth.ca/en/permalink/provcat24781
Blackall, George F. --Philadelphia, PA: ACP Press , 2009.
Call Number
W 62 B627b 2009
Location
Halifax Infirmary
Call Number
W 62 B627b 2009
Author
Blackall, George F
Other Authors
Simms, Steven
Green, Michael J
Place of Publication
Philadelphia, PA
Publisher
ACP Press
Date of Publication
2009
Physical Description
154 p.
ISBN
9781934465189
Subjects (MeSH)
Physician-Patient Relations
Dissent and Disputes
Conflict (Psychology)
Contents
Doctor knows best (sometimes) : the "physician-as-expert" model -- The harder I try, the worse it gets : the symptomatic cycle -- How to begin : building collaborative relationships -- An ounce of prevention : how to avoid impasses with patients and their families -- When all you know isn't enough : dealing with chronic illness -- You are not helping me!? -- Pediatrics : little people, big problems -- "You have to save my little girl" : crisis in the intensive care unit -- Ethical dilemmas in medicine : or are they? -- It's all in your head : patients seeking medical solutions to non-medical problems.
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
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Crucial accountability : tools for resolving violated expectations, broken commitments and bad behavior

https://libcat.nshealth.ca/en/permalink/provcat26049
Kerry Patterson, Joseph Grenny, David Maxfield ... [et al.]. (2nd ed.) --New York, NY: McGraw-Hill Education , c2013.
Call Number
BF 637 .I48 P317 2013
Location
Halifax Infirmary
Dickson Building
Nova Scotia Hospital
Call Number
BF 637 .I48 P317 2013
Author
Patterson, Kerry
Responsibility
Kerry Patterson, Joseph Grenny, David Maxfield ... [et al.]
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Education
Date of Publication
c2013
Physical Description
1 online resource, 275 p.
ISBN
9780071829311
Subjects (MeSH)
Communication
Conflict (Psychology)
Employee Discipline
Negotiating
Format
Book
Location
Halifax Infirmary
Dickson Building
Nova Scotia Hospital
Copies
4
Loan Period
3 weeks
Less detail

Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

https://libcat.nshealth.ca/en/permalink/provcat38198
Kerry Patterson ... [et al.]. --New York, NY: McGraw-Hill , 2005.
Call Number
HM 1121 .C78 2005
Location
IWK Health Sciences Library
Call Number
HM 1121 .C78 2005
Other Authors
Patterson, Kerry
Grenny, Joseph
McMillan, Ron
Switzler, Al
Responsibility
Kerry Patterson ... [et al.]
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2005
Physical Description
xviii, 284 p. : ill.
ISBN
0071446524
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Format
Book
Location
IWK Health Sciences Library
Copies
1
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Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

https://libcat.nshealth.ca/en/permalink/provcat21810
Patterson, Kerry. --New York, NY: McGraw-Hill , 2005.
Call Number
HD 42 P317c 2005
Location
Nova Scotia Hospital
Dickson Building
Call Number
HD 42 P317c 2005
Author
Patterson, Kerry
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2005
Physical Description
281 p.
ISBN
9780071446525
Subjects (MeSH)
Conflict (Psychology)
Format
Book
Location
Nova Scotia Hospital
Dickson Building
Copies
4 (DI : 2 c.)
Loan Period
3 weeks
Less detail

Crucial conversations : tools for talking when stakes are high

https://libcat.nshealth.ca/en/permalink/provcat38295
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. (2nd ed.) --New York: McGraw-Hill , 2012.
Call Number
BF 637 C78 2012
Location
IWK Health Sciences Library
Call Number
BF 637 C78 2012
Author
Patterson, Kerry, 1946-
Other Authors
Grenny, Joseph
McMillan, Ron
Switzler, Al
Responsibility
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Edition
2nd ed.
Place of Publication
New York
Publisher
McGraw-Hill
Date of Publication
2012
Physical Description
xviii, 244 p.
ISBN
9780071771320
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Contents
What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
Format
Book
Location
IWK Health Sciences Library
Copies
1
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Crucial conversations : tools for talking when stakes are high

https://libcat.nshealth.ca/en/permalink/provcat25301
Patterson, Kerry. (2nd ed.) --New York: McGraw-Hill , 2012.
Call Number
BF 637 .C45 C955 2012
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Call Number
BF 637 .C45 C955 2012
Author
Patterson, Kerry
Other Authors
Grenny, Joseph
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place of Publication
New York
Publisher
McGraw-Hill
Date of Publication
2012
Physical Description
244 p.
ISBN
9780071771320
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Format
Book
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Copies
3
Loan Period
3 weeks
Less detail

Dealing with the tough stuff : how to achieve results from crucial conversations

https://libcat.nshealth.ca/en/permalink/provcat31301
Darren Hill, Alison Hill, & Sean Richardson. --Milton, Qld: Jossey-Bass , 2012.
Available Online
View e-Book
Location
Online
How to handle difficult discussions in the workplace. Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately.
Available Online
View e-Book
Author
Hill, Darren
Other Authors
Hill, Alison
Richardson, Sean
Responsibility
Darren Hill, Alison Hill, & Sean Richardson
Place of Publication
Milton, Qld
Publisher
Jossey-Bass
Date of Publication
2012
Physical Description
331 p.
ISBN
9781118232590 (PDF ebook)
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Workplace - psychology
Abstract
How to handle difficult discussions in the workplace. Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately.
Format
e-Book
Location
Online
Less detail

Difficult conversations : how to discuss what matters most

https://libcat.nshealth.ca/en/permalink/provcat38296
Douglas Stone, Bruce Patton and Sheila Heen. (10th anniversary ed., [2nd ed.]) --New York: Penguin , 2010.
Call Number
BF 637 C45 2010
Location
IWK Health Sciences Library
Call Number
BF 637 C45 2010
Author
Stone, Douglas, 1958-
Other Authors
Patton, Bruce
Heen, Sheila
Responsibility
Douglas Stone, Bruce Patton and Sheila Heen
Edition
10th anniversary ed., [2nd ed.]
Place of Publication
New York
Publisher
Penguin
Date of Publication
2010
Physical Description
xxxiii, 315 p.
ISBN
9780143118442 (pbk.)
0143118447
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Contents
1. Sort out the three conversations -- 2. Stop arguing about who's right: explore each other's stories -- 3. Don't assume they meant it: disentangle intent from impact -- 4. Abandon blame: map the contribution system -- 5. Have your feelings (or they will have you) -- 6. Ground your identity: ask yourself what's at stake -- 7. What's your purpose?: when to raise it and when to let go -- 8. Getting started: begin from the third story -- 9. Learning: listen from the inside out -- 10. Expression: speak for yourself with clarity and power -- 11. Problem-solving: take the lead -- 12. Putting it all together -- Ten questions people ask about difficult conversations -- A road map to Difficult conversations.
Format
Book
Location
IWK Health Sciences Library
Copies
1
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The high-conflict couple : a dialectical behavior therapy guide to finding peace, intimacy and validation

https://libcat.nshealth.ca/en/permalink/provcat23079
Fruzzetti, Alan. --Oakland, CA: New Harbinger Publications , 2006.
Call Number
BF 637.I48 F945h 2006
Location
Nova Scotia Hospital
Call Number
BF 637.I48 F945h 2006
Author
Fruzzetti, Alan
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications
Date of Publication
2006
Physical Description
177 p.
ISBN
9781572244504
Subjects (MeSH)
Conflict (Psychology)
Marital Therapy
Behavior Therapy - methods
Format
Book
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

It's all your fault at work : managing narcissists and other high conflict people

https://libcat.nshealth.ca/en/permalink/provcat41018
Bill Eddy,. --Scottsdale, AZ: Unhooked Books , c2015.
Call Number
HF 5549.5 E21 2015
Location
Dickson Building
Halifax Infirmary
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Call Number
HF 5549.5 E21 2015
Author
Eddy, Bill
Other Authors
DiStefano, L. Georgi
Responsibility
Bill Eddy,
Place of Publication
Scottsdale, AZ
Publisher
Unhooked Books
Date of Publication
c2015
Physical Description
230 p.
ISBN
9781936268665
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Personality
Personnel Management
Problem Behavior
Workplace - psychology
Subjects (LCSH)
Personnel management
Problem employees
Conflict management
Interpersonal conflict
Abstract
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Contents
1. High-conflict people (HCPs) -- 2. The CARS method -- 3. Narcissistic HCPs -- 4. Anger (borderline) HCPs -- 5. Con artist (antisocial) HCPs -- 6. Dramatic (histrionic) HCPs -- 7. Suspicious (paranoid) HCPs -- 8. Other high-conflict issues -- 9. Workplace bullies -- 10. Negative advocates -- 11. Organizational challenges -- 12. Taking care of yourself.
Format
Book
Location
Dickson Building
Halifax Infirmary
Copies
1
Less detail

Mistreatment in the workplace : prevention and resolution for managers and organizations

https://libcat.nshealth.ca/en/permalink/provcat27977
Olson-Buchanan, Julie B. Wiley , 2009.
Available Online
View e-Book
Location
Online
Available Online
View e-Book
Author
Olson-Buchanan, Julie B
Other Authors
Boswell, Wendy R
Publisher
Wiley
Date of Publication
2009
Series Title
Talent management essentials
ISBN
9781444310818
Subjects (MeSH)
Workplace - psychology
Conflict (Psychology)
Bullying - prevention & control
Personnel Management
Subjects (LCSH)
Personnel management
Work environment
Industrial relations
Dispute resolution
Format
e-Book
Location
Online
Less detail

More on the gentle art of verbal self-defense

https://libcat.nshealth.ca/en/permalink/provcat26136
Haden Elgin, Suzette. --New York: Prentice Hall Press , 1983.
Call Number
BF 637 H128m 1983
Location
Nova Scotia Hospital
Call Number
BF 637 H128m 1983
Author
Haden Elgin, Suzette
Place of Publication
New York
Publisher
Prentice Hall Press
Date of Publication
1983
Physical Description
284 p
ISBN
9780136026655
Subjects (MeSH)
Communication
Conflict (Psychology)
Format
Book
Location
Nova Scotia Hospital
Copies
1
Loan Period
3 weeks
Less detail

Pfeiffer's classic activities for managing conflict at work

https://libcat.nshealth.ca/en/permalink/provcat21247
Gordon, Jack. --San Francisco, CA: Jossey-Bass/Pfeiffer , 2003.
Call Number
HD 42 P527 2003
Location
Halifax Infirmary
Call Number
HD 42 P527 2003
Author
Gordon, Jack
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass/Pfeiffer
Date of Publication
2003
Physical Description
430 p.
Series Title
Pfeiffer's classic activities
ISBN
0999000608
Subjects (MeSH)
Conflict (Psychology)
Negotiating
Personnel Management - Handbooks
Subjects (LCSH)
Personnel management
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Sibling Issues in Therapy : Research and Practice with Children, Adolescents and Adults

https://libcat.nshealth.ca/en/permalink/provcat41003
Avidan Milevsky. --Houndmills, Basingstoke, Hampshire: Palgrave Macmillan , c2016.
Available Online
View e-Book
Location
Online
Sibling matters underlie issues at the core of many clinical difficulties presented by adult clients. Recent studies show that individuals with a close sibling relationship are more emotionally mature, are happier, have positive psychological well-being, and have closer friendships. This book incorporates the latest research and clinical work in family dynamics to examine multiple angles of integrating sibling issues in therapy. Using theoretical perspectives, a wealth of empirical data, testin…
Available Online
View e-Book
Author
Milevsky, Avidan
Responsibility
Avidan Milevsky
Place of Publication
Houndmills, Basingstoke, Hampshire
Publisher
Palgrave Macmillan
Date of Publication
c2016
Physical Description
1 online resource (xv, 208 pages)
ISBN
9781137528476
9781137528469 (print ed.)
Subjects (MeSH)
Adult
Family Conflict - psychology
Family Therapy - methods
Psychotherapeutic Processes
Siblings - psychology
Abstract
Sibling matters underlie issues at the core of many clinical difficulties presented by adult clients. Recent studies show that individuals with a close sibling relationship are more emotionally mature, are happier, have positive psychological well-being, and have closer friendships. This book incorporates the latest research and clinical work in family dynamics to examine multiple angles of integrating sibling issues in therapy. Using theoretical perspectives, a wealth of empirical data, testing instruments, and case studies readers will experience an engaging and thorough examination of these issues, along with obtaining tools and techniques that can immediately be implemented in practice.
Contents
Part I. The Foundation: The Role of Siblings in Developmental and Clinical Literature -- 1. The Significance of Siblings throughut Life -- 2. Siblings in Developmental and Clinical Research -- Part II. Siblings at Home: Helping Families Parent Siblings -- 3. Indirect Ways Parents Impact Sibling Bonds -- 4. Direct Ways Parents Impact Sibling Bonds -- 5. Siblings Issues in Diverse Families -- 6. Siblings of Children with Disabilities -- Part III. Siblings in Session: Siblings in Therapy with Children, Adolescents and Adults -- 7. Siblings in Child and Adolescent Individual Therapy -- 8. Siblings in Child and Adolescent Family Therapy -- 9. Cognitive-Behavior Interventions for Adult Sibling Issues -- 10. Brief Psychodynamic Interventions for Adult Sibling Issues.
Format
e-Book
Location
Online
Less detail

Solving tough problems : an open way of talking, listening, and creating new realities

https://libcat.nshealth.ca/en/permalink/provcat23277
Kahane, Adam. --San Francisco, CA: Berrett-Koehler Publishers , 2007.
Call Number
HM 1126 K12s 2007
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Call Number
HM 1126 K12s 2007
Author
Kahane, Adam
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers
Date of Publication
2007
Physical Description
149 p.
ISBN
1576754642
9781576754641
Subjects (MeSH)
Problem solving
Decision Making, Organizational
Conflict (Psychology)
Communication
Format
Book
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Copies
3
Loan Period
3 weeks
Less detail

16 records – page 1 of 1.