Joyce Kerpchar, Charles Protzman, George Mayzell.
--Boca Raton, FL:
CRC Press
, c2015.
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This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System.
Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation
Emergency departments have become notorious for long wait times and questionable quality of care. By adopting Lean manufacturing con…