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Emergency department case management : the compendium of best practice

https://libcat.nshealth.ca/en/permalink/provcat26463
Kathleen Walsh, Karen Zander, authors ; contributors, Christina Boyd ... [et al.]. (2nd ed.) --Danvers, MA: HCPro , c2014.
Call Number
WX 162 W223 2014
Location
Halifax Infirmary
From defining goals, clarifying roles, and understanding the necessary knowledge and skills required, Emergency Department Case Management: The Compendium of Best Practices, Second Edition will ensure that ED case management staff have a solid and sustainable foundation in place. After exploring models and reviewing emergency department infrastructure, this compendium will help readers outline key partnerships, present multiple options for case finding, tackle observation status accurately, ad…
Call Number
WX 162 W223 2014
Author
Walsh, Kathleen
Other Authors
Zander, Karen
Responsibility
Kathleen Walsh, Karen Zander, authors ; contributors, Christina Boyd ... [et al.]
Edition
2nd ed.
Place of Publication
Danvers, MA
Publisher
HCPro
Date of Publication
c2014
Physical Description
208 p.
ISBN
9781615693801
Subjects (MeSH)
Case Management
Emergency Service, Hospital
Patient Care Planning - organization & administration
Program Development - methods
Notes
Preceded by Emergency department case management / [edited by] Kathleen Walsh, Karen Zander, 2007.
Abstract
From defining goals, clarifying roles, and understanding the necessary knowledge and skills required, Emergency Department Case Management: The Compendium of Best Practices, Second Edition will ensure that ED case management staff have a solid and sustainable foundation in place. After exploring models and reviewing emergency department infrastructure, this compendium will help readers outline key partnerships, present multiple options for case finding, tackle observation status accurately, address quality and evaluation issues, and identify ways ED RN case managers and social workers coordinate care for complex cases, such as pediatric, psychiatric, homeless, and uninsured populations. In addition to many new tools, this book is also packed with more than 20 detailed spotlights and case studies discussing ED case management strategies, best practices, and experiences of ED professionals from across the country.
Contents
Chapter 1: ED Case Management: The Heart of Access and Hub of the Community -- Chapter 2: Strategies for Creating a Successful ED CM Program -- Chapter 3: Quality and EDs -- Chapter 4: CM for Short Stay/Observation Patients -- Chapter 5: Case-Managing Challenging ED Patients in General EDs -- Chapter 6: Special EDs for Special Populations -- Appendix A: EMTALA: The Emergency Medical Treatment and Labor Act -- Appendix B: ED Case Manager Competencies and Guidelines for Use -- Appendix C: What Every Inpatient and Family Should Receive From CM and Social Work Services -- Appendix D: CM and MSW Caseloads by CMI and Payer Framework to Plan, Evaluate, and Benchmark Staffing -- Appendix E: Patient Progress Record: Care Coordination Assessment -- Appendix F: CM Initial Assessment for Discharge Planning Appendix G: ED References.
Format
Book
Location
Halifax Infirmary
Copies
1
Loan Period
3 weeks
Less detail