Properly run group visit programs offer patient-centered care that can improve access, quality, outcomes, productivity, revenues, and both patient and physician satisfaction. The ABCs of Group Visits is a concise implementation manual that guides readers through a 10-week pipeline to design and launch a successful customized group visit program in any practice, large or small. The group visit model is highly adaptable and has been used to great success for follow-up visits, physical examinatio…
Offers a look at the power of collaboration, defining eight archetypes of leaders and followers and then explaining how readers can take different cases of successful collective behavior and apply them to their own organizations.
Revised and expanded for its 25th Anniversary, Barnga is the classic simulation game on cultural clashes. Participants experience the shock of realizing that despite their good intentions and the many similarities amongst themselves, people interpret things differently from one another, especially people from different cultures. Players learn that they must understand and reconcile these differences if they want to function effectively in a cross-cultural group. Participant instructions are pr…
This book is the first to systematically describe the key components necessary to ensure successful implementation of Collaborative Problem Solving (CPS) across mental health settings and non-mental health settings that require behavioral management. This resource is designed by the leading experts in CPS and is focused on the clinical and implementation strategies that have proved most successful within various private and institutional agencies. The book begins by defining the approach before…
This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing syn…