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11 records – page 1 of 1.

The angry smile : the psychology of passive-aggressive behavior

https://libcat.nshealth.ca/en/permalink/provcat25351
Long, Jody E. (2nd ed.) --Austin, TX: Pro-ed International , 2009.
Call Number
WM 190 L848a 2009
Location
Dickson Building
Call Number
WM 190 L848a 2009
Author
Long, Jody E.
Other Authors
Long, Nicholas J.
Whitson, Signe
Edition
2nd ed.
Place of Publication
Austin, TX
Publisher
Pro-ed International
Date of Publication
2009
Physical Description
161 p.
ISBN
9781416404231
Subjects (MeSH)
Passive-Aggressive Personality Disorder - Popular Works
Interpersonal Relations - Popular Works
Format
Book
Location
Dickson Building
Copies
2
Loan Period
3 weeks
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Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

https://libcat.nshealth.ca/en/permalink/provcat38198
Kerry Patterson ... [et al.]. --New York, NY: McGraw-Hill , 2005.
Call Number
HM 1121 .C78 2005
Location
IWK Health Sciences Library
Call Number
HM 1121 .C78 2005
Other Authors
Patterson, Kerry
Grenny, Joseph
McMillan, Ron
Switzler, Al
Responsibility
Kerry Patterson ... [et al.]
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2005
Physical Description
xviii, 284 p. : ill.
ISBN
0071446524
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Format
Book
Location
IWK Health Sciences Library
Copies
1
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Crucial conversations : tools for talking when stakes are high

https://libcat.nshealth.ca/en/permalink/provcat25301
Patterson, Kerry. (2nd ed.) --New York: McGraw-Hill , 2012.
Call Number
BF 637 .C45 C955 2012
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Call Number
BF 637 .C45 C955 2012
Author
Patterson, Kerry
Other Authors
Grenny, Joseph
McMillan, Ron
Switzler, Al
Edition
2nd ed.
Place of Publication
New York
Publisher
McGraw-Hill
Date of Publication
2012
Physical Description
244 p.
ISBN
9780071771320
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Format
Book
Location
Dickson Building
Halifax Infirmary
Nova Scotia Hospital
Copies
3
Loan Period
3 weeks
Less detail

Crucial conversations : tools for talking when stakes are high

https://libcat.nshealth.ca/en/permalink/provcat38295
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. (2nd ed.) --New York: McGraw-Hill , 2012.
Call Number
BF 637 C78 2012
Location
IWK Health Sciences Library
Call Number
BF 637 C78 2012
Author
Patterson, Kerry, 1946-
Other Authors
Grenny, Joseph
McMillan, Ron
Switzler, Al
Responsibility
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Edition
2nd ed.
Place of Publication
New York
Publisher
McGraw-Hill
Date of Publication
2012
Physical Description
xviii, 244 p.
ISBN
9780071771320
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Contents
What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
Format
Book
Location
IWK Health Sciences Library
Copies
1
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Difficult conversations : how to discuss what matters most

https://libcat.nshealth.ca/en/permalink/provcat38296
Douglas Stone, Bruce Patton and Sheila Heen. (10th anniversary ed., [2nd ed.]) --New York: Penguin , 2010.
Call Number
BF 637 C45 2010
Location
IWK Health Sciences Library
Call Number
BF 637 C45 2010
Author
Stone, Douglas, 1958-
Other Authors
Patton, Bruce
Heen, Sheila
Responsibility
Douglas Stone, Bruce Patton and Sheila Heen
Edition
10th anniversary ed., [2nd ed.]
Place of Publication
New York
Publisher
Penguin
Date of Publication
2010
Physical Description
xxxiii, 315 p.
ISBN
9780143118442 (pbk.)
0143118447
Subjects (MeSH)
Communication
Conflict (Psychology)
Interpersonal Relations
Organizational Culture
Contents
1. Sort out the three conversations -- 2. Stop arguing about who's right: explore each other's stories -- 3. Don't assume they meant it: disentangle intent from impact -- 4. Abandon blame: map the contribution system -- 5. Have your feelings (or they will have you) -- 6. Ground your identity: ask yourself what's at stake -- 7. What's your purpose?: when to raise it and when to let go -- 8. Getting started: begin from the third story -- 9. Learning: listen from the inside out -- 10. Expression: speak for yourself with clarity and power -- 11. Problem-solving: take the lead -- 12. Putting it all together -- Ten questions people ask about difficult conversations -- A road map to Difficult conversations.
Format
Book
Location
IWK Health Sciences Library
Copies
1
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In sheep's clothing : understanding and dealing with manipulative people

https://libcat.nshealth.ca/en/permalink/provcat25357
Simon, George. --Little Rock, AR: Parkhurst Brothers Inc. Pub. , 2010.
Call Number
BF 632.5 S594i 2010
Location
Nova Scotia Hospital
Call Number
BF 632.5 S594i 2010
Author
Simon, George
Place of Publication
Little Rock, AR
Publisher
Parkhurst Brothers Inc. Pub.
Date of Publication
2010
Physical Description
174 p.
ISBN
9781935166306
Subjects (MeSH)
Interpersonal Relations
Self Concept
Social Control, Informal
Format
Book
Publication Type
Popular Works
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

Intercultural communication : a contextual approach

https://libcat.nshealth.ca/en/permalink/provcat43797
Neuliep, James W. (7th ed.) --Thousand Oaks, CA: Sage Publications , c2018.
Call Number
HM 1211 N48 2017
Location
Nova Scotia Hospital
Call Number
HM 1211 N48 2017
Author
Neuliep, James W.
Edition
7th ed.
Alternate Title
Intercultural communication a contextual approach
Place of Publication
Thousand Oaks, CA
Publisher
Sage Publications
Date of Publication
c2018
Physical Description
503 p.
ISBN
9781506315133
Subjects (MeSH)
Interpersonal Relations
Cultural Competency
Subjects (LCSH)
Intercultural Communication
Specialty
Communication
Format
Book
Location
Nova Scotia Hospital
Loan Period
3 weeks
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Interpersonal relationships : professional communication skills for nurses

https://libcat.nshealth.ca/en/permalink/provcat13884
Elizabeth C. Arnold, Kathleen Underman Boggs. (6th edition) --St. Louis, MO: Elsevier , 2016.
Call Number
WY 87 A76 2016
Location
Yarmouth Regional Hospital
Sub-Location
RESERVE
Call Number
WY 87 A76 2016
Author
Arnold, Elizabeth C.
Other Authors
Boggs, Kathleen Underman
Responsibility
Elizabeth C. Arnold, Kathleen Underman Boggs
Edition
6th edition
Place of Publication
St. Louis, MO
Publisher
Elsevier
Date of Publication
2016
Physical Description
x, 564 pages
ISBN
9780323242813
Subjects (MeSH)
Interpersonal Relations
Nurses
Format
Book
Location
Yarmouth Regional Hospital
Sub-Location
RESERVE
Loan Period
24 hour loan
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It's all your fault at work : managing narcissists and other high conflict people

https://libcat.nshealth.ca/en/permalink/provcat41018
Bill Eddy,. --Scottsdale, AZ: Unhooked Books , c2015.
Call Number
HF 5549.5 E21 2015
Location
Dickson Building
Halifax Infirmary
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Call Number
HF 5549.5 E21 2015
Author
Eddy, Bill
Other Authors
DiStefano, L. Georgi
Responsibility
Bill Eddy,
Place of Publication
Scottsdale, AZ
Publisher
Unhooked Books
Date of Publication
c2015
Physical Description
230 p.
ISBN
9781936268665
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Personality
Personnel Management
Problem Behavior
Workplace - psychology
Subjects (LCSH)
Personnel management
Problem employees
Conflict management
Interpersonal conflict
Abstract
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Contents
1. High-conflict people (HCPs) -- 2. The CARS method -- 3. Narcissistic HCPs -- 4. Anger (borderline) HCPs -- 5. Con artist (antisocial) HCPs -- 6. Dramatic (histrionic) HCPs -- 7. Suspicious (paranoid) HCPs -- 8. Other high-conflict issues -- 9. Workplace bullies -- 10. Negative advocates -- 11. Organizational challenges -- 12. Taking care of yourself.
Format
Book
Location
Dickson Building
Halifax Infirmary
Copies
1
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Pfeiffer's classic activities for interpersonal communication

https://libcat.nshealth.ca/en/permalink/provcat26482
Gordon, Jack. --San Francisco, CA: Pfeiffer , 2004.
Call Number
HM 1116 P527 2004
Location
Dickson Building
Call Number
HM 1116 P527 2004
Author
Gordon, Jack
Place of Publication
San Francisco, CA
Publisher
Pfeiffer
Date of Publication
2004
Physical Description
409 p.
ISBN
0787969265
Subjects (MeSH)
Interpersonal Relations - Handbooks
Staff Development - Handbooks
Format
Book
Location
Dickson Building
Loan Period
3 weeks
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Who's pulling your strings? : how to break the cycle of manipulation and regain control of your life

https://libcat.nshealth.ca/en/permalink/provcat25387
Braiker, Harriet B. --New York, NY: McGraw-Hill , 2004.
Call Number
BF632.5 B814w 2004
Location
Nova Scotia Hospital
Call Number
BF632.5 B814w 2004
Author
Braiker, Harriet B.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Date of Publication
2004
Physical Description
260 p.
ISBN
9780071446723
Subjects (MeSH)
Interpersonal Relations
Self Concept
Social Control, Informal
Format
Book
Publication Type
Popular Works
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

11 records – page 1 of 1.