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It's all your fault at work : managing narcissists and other high conflict people

https://libcat.nshealth.ca/en/permalink/provcat41018
Bill Eddy,. --Scottsdale, AZ: Unhooked Books , c2015.
Call Number
HF 5549.5 E21 2015
Location
Dickson Building
Halifax Infirmary
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Call Number
HF 5549.5 E21 2015
Author
Eddy, Bill
Other Authors
DiStefano, L. Georgi
Responsibility
Bill Eddy,
Place of Publication
Scottsdale, AZ
Publisher
Unhooked Books
Date of Publication
c2015
Physical Description
230 p.
ISBN
9781936268665
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Personality
Personnel Management
Problem Behavior
Workplace - psychology
Subjects (LCSH)
Personnel management
Problem employees
Conflict management
Interpersonal conflict
Abstract
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Contents
1. High-conflict people (HCPs) -- 2. The CARS method -- 3. Narcissistic HCPs -- 4. Anger (borderline) HCPs -- 5. Con artist (antisocial) HCPs -- 6. Dramatic (histrionic) HCPs -- 7. Suspicious (paranoid) HCPs -- 8. Other high-conflict issues -- 9. Workplace bullies -- 10. Negative advocates -- 11. Organizational challenges -- 12. Taking care of yourself.
Format
Book
Location
Dickson Building
Halifax Infirmary
Copies
1
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Work it out : using personality type to improve team performance

https://libcat.nshealth.ca/en/permalink/provcat32888
Sandra Krebs Hirsh & Jane A. G. Kise. (Rev. ed.) --Mountain View, CA: Davies-Black Pub. , c2006.
Available Online
View e-Book
Location
Online
Managers come and go. Projects end and teams disband. No matter how often or how quickly business events change, people and the resulting conflicts remain very much the same. For nearly a decade, Work It Out has been at the forefront helping business leaders, managers and consultants simplify the complex-and sometimes chaotic-interactions between people at work. Now with fresh insights on applying key concepts from the Myers-Briggs Type Indicator (MBTI) tool in executive coaching, plus more ha…
Available Online
View e-Book
Author
Hirsh, Sandra Krebs
Other Authors
Kise, Jane A G
Responsibility
Sandra Krebs Hirsh & Jane A. G. Kise
Edition
Rev. ed.
Place of Publication
Mountain View, CA
Publisher
Davies-Black Pub.
Date of Publication
c2006
Physical Description
1 online resource (xiii, 248 p.)
ISBN
9780891063667
Subjects (MeSH)
Personality
Personality Inventory
Personnel Management
Interpersonal Relations
Workplace - psychology
Subjects (LCSH)
Personnel management
Conflict management
Employees--Psychology
Communication in management
Interpersonal Communication
Myers-Briggs Type Indicator
Abstract
Managers come and go. Projects end and teams disband. No matter how often or how quickly business events change, people and the resulting conflicts remain very much the same. For nearly a decade, Work It Out has been at the forefront helping business leaders, managers and consultants simplify the complex-and sometimes chaotic-interactions between people at work. Now with fresh insights on applying key concepts from the Myers-Briggs Type Indicator (MBTI) tool in executive coaching, plus more hands-on exercises and examples, this newly revised edition of Work It Out expands its focus.
Contents
Working it out with type : can it make a difference for you? -- The extraversion-introversion dichotomy : the case of the communication conundrum -- The sensing-intuition dichotomy : to improve or expand? -- The thinking-feeling dichotomy : executive styles -- The judging-perceiving dichotomy : deadline dilemmas -- Function pairs : ST, SF, NF, NT in the workplace -- Style-changing stress : the inferior function-the shadow -- Influencing upward : the problem is the boss-or is it? -- Coaching yourself, coaching others : putting type to work for you -- A leader who put type to work : management style with type.
Format
e-Book
Location
Online
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