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Bringing user experience to healthcare improvement : the concepts, methods and practices of experience-based design

https://libcat.nshealth.ca/en/permalink/provcat25082
Bate, Paul. --Oxford, England: Radcliffe Pub. , c2007.
Call Number
W 84.1 B328b 2007
Location
Dickson Building
Halifax Infirmary
Call Number
W 84.1 B328b 2007
Author
Bate, Paul
Other Authors
Robert, Glenn
Place of Publication
Oxford, England
Publisher
Radcliffe Pub.
Date of Publication
c2007
Physical Description
207 p.
ISBN
9781846191763
Subjects (MeSH)
Health Care Reform - methods
Delivery of Health Care - organization & administration
Patient Satisfaction
Evidence-Based Practice
Format
Book
Location
Dickson Building
Halifax Infirmary
Copies
2
Loan Period
3 weeks
Less detail

Canadian patient's book of rights, The : a consumer's guide to Canadian health

https://libcat.nshealth.ca/en/permalink/provcat52960
[by] Lorne E. Rozovsky. (rev. and updated) --Toronto, ON: Doubleday Canada , 1994.
Call Number
W 32.5 DC2 R893 1994
Location
IWK Health Sciences Library
Call Number
W 32.5 DC2 R893 1994
Author
Rozovsky, Lorne E.
Responsibility
[by] Lorne E. Rozovsky
Edition
rev. and updated
Place of Publication
Toronto, ON
Publisher
Doubleday Canada
Date of Publication
1994
Physical Description
242 p.
ISBN
385254490
Subjects (MeSH)
Patient Advocacy - legislation & jurisprudence
Legislation, Medical
Ethics, Medical
Consumer Satisfaction
Patient Satisfaction
Canada
Notes
Consumer health information.
"Endorsed by the Canadian Pharmaceutical Association".
Format
Book
Location
IWK Health Sciences Library
Copies
1
Loan Period
2 weeks
Less detail

Canadian perceptions of the health care system : a report to the Health Council of Canada

https://libcat.nshealth.ca/en/permalink/provcat23174
Soroka, Stuart N. Health Council of Canada. --Toronto, ON: Health Council of Canada , 2007.
Call Number
W 84 DC2 S714c 2007
Location
Halifax Infirmary
Call Number
W 84 DC2 S714c 2007
Author
Soroka, Stuart N
Corporate Author
Health Council of Canada
Place of Publication
Toronto, ON
Publisher
Health Council of Canada
Date of Publication
2007
Physical Description
54 p.
ISBN
0973972688
Subjects (MeSH)
Delivery of Health Care - Canada
Patient Satisfaction - statistics & numerical data - Canada
Attitude to Health - Canada - Statistics
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Cosmetic Patient Selection and Psychosocial Background : A Clinical Guide to Post-operative Satisfaction

https://libcat.nshealth.ca/en/permalink/provcat45274
Panagiotis Milothridis. --Cham: Springer , c2020.
Available Online
View e-Book
Location
Online
This book offers valuable insights into the psychosocial characteristics of patients interested in cosmetic surgery. It identifies factors such as experiences of being mobbed during childhood, as well as the nature of social relationships and psychiatric disorders that can strengthen or inhibit patients' interest in aesthetic plastic surgery and influence their postoperative outcomes. The books plays close attention to individual psychosocial profiles and their connections to specific surgical …
Available Online
View e-Book
Author
Milothridis, Panagiotis
Responsibility
Panagiotis Milothridis
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2020
Physical Description
1 online resource (xiii, 100 p.) : 3 illus. in color
ISBN
9783030447250
9783030447243 (Print ed.)
9783030447267 (Print ed.)
Subjects (MeSH)
Cosmetic Techniques - psychology
Patient Satisfaction
Patient Selection
Specialty
Cosmetic Techniques
Psychology
Abstract
This book offers valuable insights into the psychosocial characteristics of patients interested in cosmetic surgery. It identifies factors such as experiences of being mobbed during childhood, as well as the nature of social relationships and psychiatric disorders that can strengthen or inhibit patients' interest in aesthetic plastic surgery and influence their postoperative outcomes. The books plays close attention to individual psychosocial profiles and their connections to specific surgical interventions. On this basis, it subsequently develops a tool that helps physicians decide whether or not a given patient should be considered for aesthetic surgery. This book offers a handy tool for daily practice, while also paving the way for future research in this field.
Contents
1. The elective nature of cosmetic medicine -- 2. Post-operative benefit of cosmetic procedures -- 3. Cosmetic medicine: are all people equally prone to be interested in it? -- 4. Bullying about someone’s appearance and interest in cosmetic surgery -- 5. Body dysmorphic disorder: Why should cosmetic doctors identify these patients? -- 6. Do psychiatric disorders influence interest in cosmetic procedures? -- 7. The association of breast augmentation with silicone implants with suicide -- 8. Psychosocial assessment of the rhinoplasty candidate: the DUMPO profile -- 9. Predicting factors of postoperative satisfaction in cosmetic medicine -- 10. Clinical tool for optimal patient selection.
Format
e-Book
Location
Online
Less detail

Digital Mammography : A Holistic Approach

https://libcat.nshealth.ca/en/permalink/provcat39051
Peter Hogg, Judith Kelly, Claire Mercer, editors. --Cham: Springer , c2015.
Available Online
View e-Book
Location
Online
This up-to-date, evidence-based book covers the whole range of mammography and mammography-related techniques used in practice, and also the rapid and increasingly sophisticated evolution of mammographic clinical practice and technology. A wide range of topics, from the psychological and emotional support required from the practitioner to all aspects of screening and symptomatic mammographic imaging, are discussed. Digital Mammography: A Holistic Approach is aimed at radiographers, technicians,…
Available Online
View e-Book
Other Authors
Hogg, Peter
Kelly, Judith
Mercer, Claire
Responsibility
Peter Hogg, Judith Kelly, Claire Mercer, editors
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2015
Physical Description
1 online resource (xxii, 309 p. : 187 illus., 114 illus. in color)
ISBN
9783319048314
9783319048307 (print ed.)
Subjects (MeSH)
Breast Neoplasms - diagnostic imaging
Image Processing, Computer-Assisted
Mammography
Patient Satisfaction
Radiography
Abstract
This up-to-date, evidence-based book covers the whole range of mammography and mammography-related techniques used in practice, and also the rapid and increasingly sophisticated evolution of mammographic clinical practice and technology. A wide range of topics, from the psychological and emotional support required from the practitioner to all aspects of screening and symptomatic mammographic imaging, are discussed. Digital Mammography: A Holistic Approach is aimed at radiographers, technicians, technologists, physicists, nurses and medical practitioners worldwide, and enables the reader to gain a better understanding of techniques, equipment and anatomy.
Contents
Part 1. Introduction and background -- 1. Anatomy of the breast -- 2. Breast density and influencing factors -- 3. Aetiology and epidemiology of breast cancer -- 4. Other breast diseases -- 5. Signs and symptoms of breast cancer with management pathways -- 6. Disease progression: local and distal spread (mechanisms) -- 7. Mammography Screening: Philosophy -- evidence for and against -- 8. Screening programmes for breast cancer in Europe -- Part 2. Caring for Patients and Clients -- 9. Sue's story: the big journey -- 10. Psychological considerations in attending for mammography screening -- 11. Emotional Intelligence -- 12. Client-practitioner interactions within breast care services -- 13. The use of Digital Health Technology and Social Media to support Breast Screening -- 14. Pain in mammography -- 15. Tissue viability and skin tearing in mammography -- Part 3. Equipment -- 16. Mammography imaging equipment -- 17. Equipment quality control -- 18. Radiation dose in mammography -- 19. Mammographic density -- Part 4. Imaging Techniques -- 20. Recording clinical and client information prior to imaging -- 21. Practical mammography -- 22. Mammography Compression: A Need for Mechanical Standardization -- 23. Repetitive Strain Injury: RSI -- 24. Supplementary Mammographic Projections -- 25. Magnification and compression views -- 26. Specimen Imaging -- 27. Imaging the Augmented Breast -- 28. Imaging Bariatric, Post Surgical and Limited Mobility Clients -- 29. Male Mammography -- 30. Digital Breast Tomosynthesis -- 31. Reflection on the Oslo Tomosynthesis Screening Trial -- 32. Purpose of Interventional Procedures -- 33. Image Guided Interventional Techniques -- 34. Contrast enhanced investigations -- Part 5. Service Quality Assurance -- 35. Radiographic Service Quality -- 36. Observer studies in Mammography.
Format
e-Book
Location
Online
Less detail

Enhanced Recovery after Surgery

https://libcat.nshealth.ca/en/permalink/provcat43352
Ryoji Fukushima, Masaki Kaibori, editors. --Singapore: Springer , c2018.
Available Online
View e-Book
Location
Online
This book provides up-to-date information and practical approaches to Enhanced Recovery after Surgery (ERAS) programs for digestive and / or cardiopulmonary surgery. ERAS programs following surgical interventions are now part of the standard of care for patients undergoing various operative procedures. These programs have been associated with reductions in complications, in length of hospital stay after surgery and in related costs, and have led to improved patient QOL. Enhanced Recovery after …
Available Online
View e-Book
Other Authors
Fukushima, Ryoji
Kaibori, Masaki
Responsibility
Ryoji Fukushima, Masaki Kaibori, editors
Place of Publication
Singapore
Publisher
Springer
Date of Publication
c2018
Physical Description
1 online resource (viii, 161 p.) : 27 illus., 12 illus. in color
ISBN
9789811067969
9789811067952 (print ed.)
9789811067976 (print ed.)
Subjects (MeSH)
Patient Satisfaction
Postoperative Care - methods
Postoperative Complications - prevention & control
Quality of Health Care
Specialty
Perioperative Medicine
Abstract
This book provides up-to-date information and practical approaches to Enhanced Recovery after Surgery (ERAS) programs for digestive and / or cardiopulmonary surgery. ERAS programs following surgical interventions are now part of the standard of care for patients undergoing various operative procedures. These programs have been associated with reductions in complications, in length of hospital stay after surgery and in related costs, and have led to improved patient QOL. Enhanced Recovery after Surgery discusses a range of aspects of the program, from surgical procedure to perioperative management. Each chapter is written by experts in the field, including digestive, cardiopulmonary and pediatric surgeons. It is a valuable resource for surgeons, nurses and administrators interested in initiating an ERAS program.
Contents
Part I. Introduction -- ESSENSE Project for Patient's Sound Recovery -- Part II. Mitigative Methods for Biological Invasive Reaction -- Minimizing the Length of the Preoperative Fasting Period to Prevent Stress and Dehydration -- Preoperative Bowel Preparation in ERAS Program: Would-be Merits or Demerits -- Objective and quantitative assessment of postoperative pain in digestive surgery -- Part III. Early Independence of Physical Activity -- Pros and Cons of Abdominal Drain in Digestive Surgery -- Avoiding Gut Starvation is Key to Early Recovery After Surgery -- Part IV. Reduction of Perioperative Anxiety and Excitation of Recovery Will -- Reduction of Perioperative Anxiety Before Surgery and to Incentives to Get Well by Patients Themselves -- Perioperative Management for Early Recovery after Esophageal Cancer Surgery -- ERAS for Gastric Surgery -- Negative Effects of Mechanical Bowel Preparation on the Postoperative Intestinal Motility of Patients with Colorectal Cancer -- Enhanced Recovery After Surgery Program for Patients Undergoing Resection of Hepatocellular Carcinoma -- Enhanced Recovery after Surgery (ERAS) for Postoperative Pediatric Surgical Disorders -- Enhanced Recovery (Fast-track) after Cardiac and Vascular Surgery -- ERAS in the Respiratory Surgery.
Format
e-Book
Location
Online
Less detail

The Florence prescription : from accountability to ownership : the next frontier for patient satisfaction, workplace productivity, and employee loyalty

https://libcat.nshealth.ca/en/permalink/provcat42400
by Joe Tye ; with Dick Schwab. --Solon, IA: Values Coach , c2009.
Call Number
W 84.41 T979f 2009
Location
Dickson Building
Call Number
W 84.41 T979f 2009
Author
Tye, Joe
Other Authors
Schwab, Dick
Responsibility
by Joe Tye ; with Dick Schwab
Place of Publication
Solon, IA
Publisher
Values Coach
Date of Publication
c2009
Physical Description
208 p.
ISBN
9781887511278
Subjects (MeSH)
Delivery of Health Care
Health Services Administration
Patient Satisfaction
Quality Improvement
Work Engagement
Format
Book
Location
Dickson Building
Loan Period
3 weeks
Less detail

How do sicker Canadians with chronic disease rate the health care system : results from the 2011 Commonwealth Fund International Health Policy Survey of Sicker Adults

https://libcat.nshealth.ca/en/permalink/provcat25313
Health Council of Canada. --Toronto, ON: Health Council of Canada , c2011.
Call Number
W 84 DC2 H434 2011
Location
Halifax Infirmary
Call Number
W 84 DC2 H434 2011
Corporate Author
Health Council of Canada
Place of Publication
Toronto, ON
Publisher
Health Council of Canada
Date of Publication
c2011
Physical Description
24 p.
Series Vol.
bulletin 6
Series Title
Canadian health care matters
ISBN
9781926961255
Subjects (MeSH)
Patient Satisfaction - statistics & numerical data - Canada
Health Care Surveys - Canada
Chronic Disease - Canada
Attitude to Health - Canada
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

If Disney ran your hospital : 9 1/2 things you would do differently

https://libcat.nshealth.ca/en/permalink/provcat24881
Lee, Fred. --Bozeman, MT: Second River Healthcare Press , 2004.
Call Number
W 84 L477i 2004
Location
Nova Scotia Hospital
Call Number
W 84 L477i 2004
Author
Lee, Fred
Place of Publication
Bozeman, MT
Publisher
Second River Healthcare Press
Date of Publication
2004
Physical Description
216 p.
ISBN
9780974386003
Subjects (MeSH)
Consumer Behavior
Health Services Administration
Patient Satisfaction
Format
Book
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

Measuring up! : patient satisfaction survey : Queen Elizabeth II Health Sciences Centre

https://libcat.nshealth.ca/en/permalink/provcat26368
Conference Board of Canada. --Ottawa, ON: Conference Board of Canada , 1999.
Call Number
WX 158.5 M484 1999
Location
Halifax Infirmary
Call Number
WX 158.5 M484 1999
Corporate Author
Conference Board of Canada
Place of Publication
Ottawa, ON
Publisher
Conference Board of Canada
Date of Publication
1999
Physical Description
151 p.
Subjects (MeSH)
Patient Satisfaction - statistics & numerical data
Health Care Surveys - Nova Scotia
Other Subjects
QEII Health Sciences Centre
Notes
January 1999
Format
Book
Location
Halifax Infirmary
Copies
1
Loan Period
3 weeks
Less detail

Measuring up! : patient satisfaction survey : Queen Elizabeth II Health Sciences Centre

https://libcat.nshealth.ca/en/permalink/provcat20290
Conference Board of Canada. --Ottawa, ON: Conference Board of Canada , 1999.
Call Number
WX 158.5 M484 1999 REF
Location
Dickson Building
Sub-Location
REFERENCE
Call Number
WX 158.5 M484 1999 REF
Corporate Author
Conference Board of Canada
Place of Publication
Ottawa, ON
Publisher
Conference Board of Canada
Date of Publication
1999
Physical Description
151 p.
Subjects (MeSH)
Patient Satisfaction - statistics & numerical data
Health Care Surveys - Nova Scotia
Other Subjects
QEII Health Sciences Centre
Notes
January 1999
Format
Book
Location
Dickson Building
Sub-Location
REFERENCE
Copies
1
Loan Period
In library use
Less detail

Medical alert : new work organizations in health care

https://libcat.nshealth.ca/en/permalink/provcat53802
Armstrong, Pat. --Toronto, ON: Garamond Press , 1997.
Call Number
W 84 DC2 M489 1997
Location
IWK Health Sciences Library
Call Number
W 84 DC2 M489 1997
Author
Armstrong, Pat
Place of Publication
Toronto, ON
Publisher
Garamond Press
Date of Publication
1997
Physical Description
158 p.
ISBN
1551930080
Subjects (MeSH)
Delivery of Health Care
Privatization
Patient Satisfaction
Health Care Reform
Format
Book
Location
IWK Health Sciences Library
Copies
1
Loan Period
2 weeks
Less detail

Medical error : what do we know what do we do

https://libcat.nshealth.ca/en/permalink/provcat24737
Rosenthal, Marilynn M. --San Francisco, CA: Jossey Bass , 2002.
Call Number
WB 100 R815m 2002
Location
Halifax Infirmary
Call Number
WB 100 R815m 2002
Author
Rosenthal, Marilynn M.
Other Authors
Sutcliffe, Kathleen M.
Place of Publication
San Francisco, CA
Publisher
Jossey Bass
Date of Publication
2002
Physical Description
325 p.
ISBN
9780787963958
Subjects (MeSH)
Medical Errors - prevention & control
Malpractice
Patient Satisfaction
Risk Management
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

The Patient and Health Care System : Perspectives on High-Quality Care

https://libcat.nshealth.ca/en/permalink/provcat45491
Pranavi V. Sreeramoju, Stephen G. Weber, Alexis A. Snyder, Lynne M. Kirk, William G. Reed, Beverly A. Hardy-Decuir, editors. --Cham: Springer , c2020.
Available Online
View e-Book
Location
Online
This book focuses on the interface between the patient and the healthcare system as the entryway to high-quality care and improved outcomes. Unlike other texts, this book puts the patient back in the center of care while integrating the various practices and challenges. Written by interdisciplinary experts, the book begins by evaluating the entire quality landscape before giving voice to all parties involved, including physicians, nurses, administrators, patients, and families. The text then fo…
Available Online
View e-Book
Other Authors
Sreeramoju, Pranavi V.
Weber, Stephen G.
Snyder, Alexis A.
Kirk, Lynne M.
Reed, William G.
Hardy-Decuir, Beverly A.
Responsibility
Pranavi V. Sreeramoju, Stephen G. Weber, Alexis A. Snyder, Lynne M. Kirk, William G. Reed, Beverly A. Hardy-Decuir, editors
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2020
Physical Description
1 online resource (x, 204 p.) : 13 illus., 7 illus. in color
ISBN
9783030465674
9783030465667 (Print ed.)
9783030465681 (Print ed.)
Subjects (MeSH)
Delivery of Health Care
Patient Satisfaction
Quality Assurance, Health Care
Quality of Health Care
Specialty
Health Services Administration
Abstract
This book focuses on the interface between the patient and the healthcare system as the entryway to high-quality care and improved outcomes. Unlike other texts, this book puts the patient back in the center of care while integrating the various practices and challenges. Written by interdisciplinary experts, the book begins by evaluating the entire quality landscape before giving voice to all parties involved, including physicians, nurses, administrators, patients, and families. The text then focuses on how to develop a structure that meets needs of all of these groups, effectively addressing common threats to positive outcomes and patient satisfaction. The text tackles the most common challenges clinicians face in a hospital setting, including infection prevention, medication error and stewardship that may jeopardize recovery, complex care, and employee-patient engagement. The Patient and Healthcare System: Perspectives on High-Quality Care is an excellent resource for physicians across broad specialties, nurses, hospital administrators, social workers, patient caregivers and all healthcare professionals concerned with infection prevention, quality and safety of care delivery, and patient satisfaction.
Contents
Part I. Voices -- Voice of the Patient -- Voice of the Physician -- Voice of the Nurse -- Part II. Current Landscape -- The Quality Landscape -- Access to Affordable Health Care Coverage -- Access to Affordable Healthcare: Healthcare Executive Perspective -- Part III. Quality of Care in Greater Detail -- Health and Healthcare Disparities: The Next Frontier in Population Health? -- Preventing Mistakes in Health Care -- Timeliness of Care -- Effectiveness of Care -- Improving the Efficiency of Care -- Quality Assurance of Data -- Part IV. Humans Caring for Humans -- Patient-Centeredness through Shared Decision Making -- Relationship-based Care -- When Technical Solutions are not Enough: Engaging Everyone in Improving Healthcare.
Format
e-Book
Location
Online
Less detail

Patient-centered medicine : transforming the clinical methods

https://libcat.nshealth.ca/en/permalink/provcat22931
Stewart, Moira. --Thousand Oaks, CA: Sage Publications , 1995.
Call Number
W 84 P298 1995
Location
Dickson Building
Call Number
W 84 P298 1995
Author
Stewart, Moira
Place of Publication
Thousand Oaks, CA
Publisher
Sage Publications
Date of Publication
1995
Physical Description
267 p.
ISBN
0803956894
Subjects (MeSH)
Patient-Centered Care
Physician-Patient Relations
Patient Participation
Patient Satisfaction
Delivery of Health Care - methods
Format
Book
Location
Dickson Building
Loan Period
3 weeks
Less detail

Patient satisfaction : understanding and managing the experience of care

https://libcat.nshealth.ca/en/permalink/provcat22580
Press, Irwin. (2nd ed.) --Chicago, IL: Health Administration Press , 2006.
Call Number
WX 158.5 P935p 2006
Location
Halifax Infirmary
Call Number
WX 158.5 P935p 2006
Author
Press, Irwin
Edition
2nd ed.
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Date of Publication
2006
Physical Description
262 p.
Series Title
ACHE management series
ISBN
1567932509
9781567932508
Subjects (MeSH)
Patient Satisfaction
Hospital-Patient Relations
Quality Assurance, Health Care
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Pursuing perfection in health care #2 : involving patients in designing care

https://libcat.nshealth.ca/en/permalink/provcat34186
--Boston, MA: Institute for Healthcare Improvement , 2004.
Call Number
W 84 P986p 2004 DVD
Access
.
Location
Nova Scotia Hospital
Call Number
W 84 P986p 2004 DVD
Place of Publication
Boston, MA
Publisher
Institute for Healthcare Improvement
Date of Publication
2004
Series Title
Pursuing perfection in health care series
Subjects (MeSH)
Patient Satisfaction
Quality Assurance, Health Care - methods
Notes
Includes discussion guide
Access
.
Format
DVD
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

Quality summit 2006

https://libcat.nshealth.ca/en/permalink/provcat34272
--Halifax, NS: Capital District Health Authority , 2006.
Call Number
W 84.1 Q1q 2006 DVD
Access
.
Location
Nova Scotia Hospital
Call Number
W 84.1 Q1q 2006 DVD
Place of Publication
Halifax, NS
Publisher
Capital District Health Authority
Date of Publication
2006
Physical Description
1 DVD
Subjects (MeSH)
Quality Assurance, Health Care
Hospital-Patient Relations
Patient Satisfaction
Contents
Voice of our patients / Sister Mary Jean Ryan
Access
.
Format
DVD
Location
Nova Scotia Hospital
Copies
4
Loan Period
3 weeks
Less detail

Spine outcomes measures and instruments

https://libcat.nshealth.ca/en/permalink/provcat25397
Chapman, Jens R. AOSpine International. --Dübendorf, Switzerland: AOSpine International | Thieme , c2007.
Call Number
WE 725 S757 2007
Location
Halifax Infirmary
Call Number
WE 725 S757 2007
Author
Chapman, Jens R
Corporate Author
AOSpine International
Place of Publication
Dübendorf, Switzerland
Publisher
AOSpine International
Thieme
Date of Publication
c2007
Physical Description
289 p.
ISBN
9781604060003
Subjects (MeSH)
Spinal Diseases - therapy
Spinal Injuries - therapy
Treatment Outcome
Pain Measurement
Disability Evaluation
Patient Satisfaction
Quality of Life
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Through the patient's eyes : understanding and promoting patient-centered care

https://libcat.nshealth.ca/en/permalink/provcat23406
Gerteis, Margaret. --San Francisco, CA: Jossey-Bass , 1993.
Call Number
W 84.7 T531 1993
Location
Dickson Building
Call Number
W 84.7 T531 1993
Author
Gerteis, Margaret
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Date of Publication
1993
Physical Description
317 p.
Series Title
Jossey-Bass health series
ISBN
0787962201 (pbk.)
9780787962203
Subjects (MeSH)
Patient-Centered Care
Professional-Patient Relations
Patient Satisfaction
Format
Book
Location
Dickson Building
Copies
1
Loan Period
3 weeks
Less detail

21 records – page 1 of 2.