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41 records – page 1 of 3.

1001 ways to energize employees

https://libcat.nshealth.ca/en/permalink/provcat23706
Nelson, Bob. --New York, NY: Workman Pub. , 1997.
Call Number
HF 5549.5 .M63 N424 2007
Location
Dickson Building
Call Number
HF 5549.5 .M63 N424 2007
Author
Nelson, Bob
Place of Publication
New York, NY
Publisher
Workman Pub.
Date of Publication
1997
Physical Description
213 p.
ISBN
9780761101604
Subjects (MeSH)
Personnel Management
Motivation
Subjects (LCSH)
Personnel management
Format
Book
Location
Dickson Building
Loan Period
3 weeks
Less detail

Canadian human resource management : a strategic approach

https://libcat.nshealth.ca/en/permalink/provcat14455
Hermann Schwind, Hari Das, Terry Wagar. (9th edition) --Whitby, ON: McGraw-Hill Ryerson , 2010.
Call Number
HF 5519 C35 2010
Location
Aberdeen Hospital
Call Number
HF 5519 C35 2010
Author
Schwind, Hermann Franz, 1935-
Other Authors
Das, Hari, 1948-
Wagar, Terry H.
Responsibility
Hermann Schwind, Hari Das, Terry Wagar
Edition
9th edition
Place of Publication
Whitby, ON
Publisher
McGraw-Hill Ryerson
Date of Publication
2010
Physical Description
xxi, 594 p. : ill. (chiefly col.), ports. (some col.) ; 29 cm.
ISBN
9780070951761
Subjects (MeSH)
Personnel Management
Subjects (LCSH)
Personnel management
Format
Book
Location
Aberdeen Hospital
Less detail

Cases in gender and diversity in organizations

https://libcat.nshealth.ca/en/permalink/provcat22770
Konrad, Alison M. --Thousand Oaks, CA: Sage Publications , 2006.
Call Number
HF 5549.5 .M5 K82c 2006
Location
Halifax Infirmary
Call Number
HF 5549.5 .M5 K82c 2006
Author
Konrad, Alison M
Place of Publication
Thousand Oaks, CA
Publisher
Sage Publications
Date of Publication
2006
Physical Description
245 p.
Series Title
Ivey casebook series
ISBN
1412918049
Subjects (MeSH)
Cultural Diversity
Minority Groups
Workplace - psychology
Personnel Management
Organizational Case Studies
Subjects (LCSH)
Personnel management
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Clinical management in mental health services

https://libcat.nshealth.ca/en/permalink/provcat24460
Lloyd, Chris. --Malden, MA: Wiley-Blackwell , 2008.
Call Number
WM 30 L793c 2008
Location
Nova Scotia Hospital
Call Number
WM 30 L793c 2008
Author
Lloyd, Chris
Other Authors
King, Robert
Deane, Frank P.
Place of Publication
Malden, MA
Publisher
Wiley-Blackwell
Date of Publication
2008
Physical Description
189 p.
ISBN
9781405169776
Subjects (MeSH)
Mental Health Services - organization & administration
Leadership
Personnel Management - methods
Subjects (LCSH)
Personnel management
Format
Book
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

Clinical supervision in the medical professsion : structured reflective practice

https://libcat.nshealth.ca/en/permalink/provcat25593
--Maidenhead, Berkshire, England: McGraw Hill/Open University Press , 2012.
Call Number
W 88 C641 2012
Location
Dickson Building
Halifax Infirmary
Call Number
W 88 C641 2012
Other Authors
Owen, David
Shohet, Robin
Place of Publication
Maidenhead, Berkshire, England
Publisher
McGraw Hill/Open University Press
Date of Publication
2012
Physical Description
166 p.
Series Title
Supervision in context
ISBN
9780335242924
Subjects (MeSH)
Counseling - organization & administration
Personnel Management - methods
Clinical Competence
Subjects (LCSH)
Personnel management
Format
Book
Location
Dickson Building
Halifax Infirmary
Copies
2
Loan Period
3 weeks
Less detail

Crisis Management in Acute Care Settings : Human Factors and Team Psychology in a High-Stakes Environment

https://libcat.nshealth.ca/en/permalink/provcat40299
Michael St.Pierre, Gesine Hofinger, Robert Simon. (Third edition) --Cham: Springer , c2016.
Available Online
View e-Book
Location
Online
This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing syn…
Available Online
View e-Book
Author
St.Pierre, Michael
Other Authors
Hofinger, Gesine
Simon, Robert
Responsibility
Michael St.Pierre, Gesine Hofinger, Robert Simon
Edition
Third edition
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2016
Physical Description
1 online resource (xxii, 433 p. : 65 illus., 52 illus. in color)
ISBN
9783319414270
9783319414256 (print ed.)
Subjects (MeSH)
Critical Care - organization & administration
Emergency Medical Services - organization & administration
Group Processes
Medical Errors - prevention & control
Patient Care Team
Personnel Management - methods
Subjects (LCSH)
Personnel management
Abstract
This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.
Contents
Part I. Basic Principles: Error, Complexity, and Human Behavior -- The Human Factors: Errors and Skills -- The Challenge of Acute Healthcare -- The Nature of Error -- The Psychology of Human Action -- Part II. Individual Factors of Behavior -- Human Perception: The Way We See Things -- Information Processing and Mental Models: World Views -- Goals and Plans: Turning Points for Success -- Attention: The Focus of Consciousness -- Stress -- Strategies for Action: Ways to Achieve Good Decisions -- Part III. The Team -- The Key to Success: Teamwork -- Speech Is Golden: Communication -- Leadership -- Part IV. Error and Safety in Organizations -- Organization, Errors, and Safety -- Strategies for Patient Safety -- Learning for Safety.
Format
e-Book
Location
Online
Less detail

Current and Emerging Trends in Aging and Work

https://libcat.nshealth.ca/en/permalink/provcat45124
Sara J. Czaja, Joseph Sharit, Jacquelyn B. James, editors. --Cham: Springer , c2020.
Available Online
View e-Book
Location
Online
This timely volume provides an up-to-date and comprehensive summary about what is known about aging and work and addresses the challenges and opportunities confronting older workers and organizations. The authors describe current and emerging topics related to work and aging adults such as working in teams, the increasing diversity of the labor force, work and caregiving, the implications of technology for an aging workforce, and health and wellness issues. The authors are renowned for their re…
Available Online
View e-Book
Other Authors
Czaja, Sara J.
Sharit, Joseph
James, Jacquelyn B.
Responsibility
Sara J. Czaja, Joseph Sharit, Jacquelyn B. James, editors
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2020
Physical Description
1 online resource (xviii, 463 p.) : 47 illus., 24 illus. in color
ISBN
9783030241353
9783030241346 (Print ed.)
9783030241360 (Print ed.)
9783030241377 (Print ed.)
Subjects (MeSH)
Aged
Aging
Occupational Medicine
Personnel Management
Workforce - trends
Specialty
Geriatrics
Social Sciences
Abstract
This timely volume provides an up-to-date and comprehensive summary about what is known about aging and work and addresses the challenges and opportunities confronting older workers and organizations. The authors describe current and emerging topics related to work and aging adults such as working in teams, the increasing diversity of the labor force, work and caregiving, the implications of technology for an aging workforce, and health and wellness issues. The authors are renowned for their respective work in the topical areas and represent a broad range of disciplines within academia, as well as offer perspectives from government and policy. Jobs, organizations, the labor market, and the workforce are experiencing dramatic change. Workers of all ages, including older workers, need to interact with the wide variety of ubiquitous technologies that are reshaping work processes, job content, work settings, communication strategies, and the delivery of training, and this book aims to update readers on the particular issues facing today’s aging adults in the workplace. The chapters’ broad and inclusive scope encompasses: Workplace aging and jobs in the 21st century; The retirement income security outlook for older workers; Population aging, age discrimination, and age discrimination protections; Older workers and the contemporary labor market; The role of aging, age diversity, and age heterogeneity within teams; The intersection of family caregiving and work. Current and Emerging Trends in Aging and Work is relevant to a broad audience of academic researchers, practitioners, and students in psychology, sociology, management, engineering (industrial and human factors), the health sciences, gerontology/geriatrics, and public health. It is also a useful resource for government and policy leaders, as well as workers and managers in the public and private sectors.
Contents
Part I: Current Employment Patterns and Demographics -- 1. Setting the Stage: Workplace and Demographic Trends -- 2. Workplace Aging and Jobs in the 21st Century -- 3. Leveraging Aging Workforce and Age Diversity to Achieve Organizational Goals: A Human Resource Management Perspective -- 4. Integrating the German and U.S. Perspective on Organizational Practices for Later-Life Work: The Later Life Work Index -- Part II: Policy Issues and An Aging Workforce -- 5. It is Time for a 21st Century Understanding of Older Workers, Aging, and Discrimination -- 6. Extended Working Lives: Feasible and Desirable for All? -- 7. The Retirement Income Security Outlook for Older Workers: Causes for Concern and Reasons for Optimism -- 8. How Much Does Work Pay at Older Ages? -- 9. Population Aging, Age Discrimination, and Age Discrimination Protections at the 50th Anniversary of the Age Discrimination in Employment Act -- Part III: Work Performance Issues -- 10. A Human Factors Engineering Perspective to Aging and Work -- 11. Work Motivation and Employment Goals in Later Adulthood -- 12. Can Acquired Skill and Technology Mitigate Age-Related Declines in Learning Rate? -- 13. Training the Older Workers: Pathways and Pitfalls -- Part IV: Trends in Jobs and Work Patterns -- 14. How Do Employers Respond to an Aging Workforce? Evidence from Surveys Among Employers, 2009-2017 -- 15. A Narrative Review: Understanding How Employment Context Influences the Occupational Health and Well-being of Older Workers in Low-Wage Jobs -- 16. The Role of Aging, Age Diversity, and Age Heterogeneity within Teams -- 17. Difficult Adjustments: Older Workers and the Contemporary Labor Market -- 18. Beyond the Livelong Workday: Is There a New Face of Retirement? -- 19. The Stickiness of Quality Work: Exploring Relationships Between the Quality of Employment and the Intent to Leave/Intent to Retire -- Part V: Health and Wellness Issues -- 20. The Intersection of Family Caregiving and Work: Labor Force Participation, Productivity, and Caregiver Well-being -- 21. Decreasing Disability Rates in Older Workers: Some Newer Research Directions -- 22. Designing Age-Friendly Workplaces: An Occupational Health Perspective.
Format
e-Book
Location
Online
Less detail

Disruptive Healthcare Provider Behavior : An Evidence-Based Guide

https://libcat.nshealth.ca/en/permalink/provcat40068
Rade B. Vukmir. (1st ed.) --Cham: Springer , c2016.
Available Online
View e-Book
Location
Online
This book explores a rapidly growing area of discussion in the health care industry, disruptive behavior in medical providers. The presence of disruptive behavior adversely impacts the providers of all disciplines: paraprofessional personnel, nurses, physicians and administrators. But more importantly, there may be a greater detrimental effect on quality and patient safety. This has led to mandated regulatory requirements that assist healthcare institutions in developing programs to address the…
Available Online
View e-Book
Author
Vukmir, Rade B
Responsibility
Rade B. Vukmir
Edition
1st ed.
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2016
Physical Description
1 online resource (x, 149 p.)
ISBN
9783319279244
9783319279220 (print ed.)
Subjects (MeSH)
Interprofessional Relations
Personnel Management
Problem Behavior
Subjects (LCSH)
Personnel management
Abstract
This book explores a rapidly growing area of discussion in the health care industry, disruptive behavior in medical providers. The presence of disruptive behavior adversely impacts the providers of all disciplines: paraprofessional personnel, nurses, physicians and administrators. But more importantly, there may be a greater detrimental effect on quality and patient safety. This has led to mandated regulatory requirements that assist healthcare institutions in developing programs to address the problem. The book presents an evidence-based analysis of the disruptive provider behavior that defines the incidence, demographics, and profile of the behavior; discusses the specialties and work locations predisposed, as well as the interface with residents and nurses. The importance of patient safety, economic, and legal issues are addressed by a comprehensive, management strategy to effect positive, sustainable culture change in healthcare.
Contents
Introduction -- Scope of the Problem -- Organizational Approach -- Maturation of the Analysis -- Profile of the Behavior -- Location at Risk -- Specialty at Risk -- Physicians in Training -- Etiology -- Nursing Interface -- Patient Safety -- Policy and Guidelines -- Economic Issues -- Legal Interface -- Regulatory Interventions -- Strategies for Improvement -- Educational Process -- Management's Responsibility -- Conclusion -- Appendix: Situational Analysis and Approach to Case Scenarios.
Format
e-Book
Location
Online
Less detail

Diversity ideologies in organizations

https://libcat.nshealth.ca/en/permalink/provcat33122
edited by Kecia C. Thomas, Victoria Plaut, Ny Mia Tran. --New York, NY: Routledge , c2014.
Available Online
View e-Book
Location
Online
"Since the increased attention toward diversity in the workplace, the concepts of "diversity initiatives" and "diversity management" have become a common place in many conversations among academics and practitioners alike. The diversity movement in the workplace originated from the increased avocation for equal treatment of minority groups due to the dynamic composition of the modern workforce. Many organizations were forced to face these changes and the dilemma of how to respond to group diff…
Available Online
View e-Book
Other Authors
Thomas, Kecia M
Plaut, Victoria C
Tran, Ny Mia
Responsibility
edited by Kecia C. Thomas, Victoria Plaut, Ny Mia Tran
Place of Publication
New York, NY
Publisher
Routledge
Date of Publication
c2014
Physical Description
1 online resource (xxx, 299 p.)
Series Title
Series in applied psychology
ISBN
9781317917922 (electronic bk.)
Subjects (MeSH)
Cultural Diversity
Minority Groups
Organizational Culture
Psychology, Industrial
Workplace - organization & administration
Subjects (LCSH)
Diversity in the workplace
Organizational behavior
Personnel management
Abstract
"Since the increased attention toward diversity in the workplace, the concepts of "diversity initiatives" and "diversity management" have become a common place in many conversations among academics and practitioners alike. The diversity movement in the workplace originated from the increased avocation for equal treatment of minority groups due to the dynamic composition of the modern workforce. Many organizations were forced to face these changes and the dilemma of how to respond to group differences to maintain and/or increase organization effectiveness and productivity. This volume will present new research on the colorblindness versus multiculturalism debate, assist in broadening the diversity ideology conversation, share this conversation across social science domains including industrial/organizational psychology, social psychology, and law and public policy, and highlight how the nature of diversity ideology may be fluid and therefore be different depending on the diversity dimension discussed."--Provided by publisher.
Contents
Chapter 1: Diversity Ideologies in Organizations -- Chapter 2: Negotiating Space, Finding Your Place: Reconciling Identity Management and Coping Strategies with Diversity Ideology -- Chapter 3: Racial Identity Denial and its Discontents: Implications for Individuals and Organizations -- Chapter 4: Color Minimization: The Theory and Practice of Addressing Race and Ethnicity at Work -- Chapter 5: Organizational and Individual Colorblindness Approaches to Past Injustice -- Chapter 6: Occupational Sex Segregation: Disciplinary and Ideological Approaches to Understanding Women's and Men's Employment Patterns -- Chapter 7: To Be or Not to Be; and to See or Not to See: The Benefits of LGBT Identity Consciousness for Organizations and Employees -- Chapter 8: Diversity Ideologies in the U.S. Military -- Chapter 9: The Intersection of Organizational and Individual Diversity Ideology on Diverse Employees' Perceptions of Inclusion and Organizational Justice -- Chapter 10: Diverse and United at the Same Time: Social Psychological Recommendations for a Diverse Workplace -- Chapter 11: The "Business Case" for Diversity May Not by Itself Make the Strongest Case for Diversity: What a Profit-Maximizing Rationale for Affirmative Action Ignores and Why It Matters -- Chapter 12: Multiculturalism at Work: Examples from the UK and Germany -- Chapter 13: Diversity Ideologies: The Case of South Africa.
Format
e-Book
Location
Online
Less detail

Diversity in organizations : a critical examination

https://libcat.nshealth.ca/en/permalink/provcat33129
Cedric Herring and Loren Henderson. --New York, NY: Routledge , c2015.
Available Online
View e-Book
Location
Online
Diversity in Organizations argues that ensuring a diverse workforce composition has tangible benefits for organizations. Rather than relying on touchy-feely arguments, Herring and Henderson present compelling evidence that directly links diversity to the bottom line. Presented accessibly, without shying away from the contentious aspects of diversity, the book also provides concrete advice and guidance to those who seek to implement diversity programs and initiatives in their organizations, and…
Available Online
View e-Book
Author
Herring, Cedric
Other Authors
Henderson, Loren
Responsibility
Cedric Herring and Loren Henderson
Place of Publication
New York, NY
Publisher
Routledge
Date of Publication
c2015
Physical Description
1 online resource (xiii, 224 p.)
ISBN
9781317802228 (electronic bk.)
Subjects (MeSH)
Cultural Diversity
Minority Groups
Personnel Management
Psychology, Industrial
Workplace - organization & administration
Subjects (LCSH)
Diversity in the workplace
Organizational behavior
Personnel management
Abstract
Diversity in Organizations argues that ensuring a diverse workforce composition has tangible benefits for organizations. Rather than relying on touchy-feely arguments, Herring and Henderson present compelling evidence that directly links diversity to the bottom line. Presented accessibly, without shying away from the contentious aspects of diversity, the book also provides concrete advice and guidance to those who seek to implement diversity programs and initiatives in their organizations, and to make their companies more competitive. Students taking classes in diversity, human resource management, sociology of work, and organizational psychology will find this a comprehensive, helpful resource
Format
e-Book
Location
Online
Less detail

Diversity in the workforce : current issues and emerging trends

https://libcat.nshealth.ca/en/permalink/provcat33120
edited by Marilyn Y. Byrd, Chaunda L. Scott. --New York, NY: Routledge , c2014.
Available Online
View e-Book
Location
Online
Diversity in the Workforce is a comprehensive, integrated teaching resource providing students with the tools and methodologies they need to negotiate effectively the multicultural workplace, and to counter issues of discrimination and privilege. Written from an American perspective, the book not only covers the traditional topics of race, gender, ethnicity and social class, but moves beyond this to explore emerging trends around 'isms' (racism, sexism), as well as transgender issues, spiritua…
Available Online
View e-Book
Other Authors
Byrd, Marilyn Y
Scott, Chaunda L
Responsibility
edited by Marilyn Y. Byrd, Chaunda L. Scott
Place of Publication
New York, NY
Publisher
Routledge
Date of Publication
c2014
Physical Description
1 online resource, 595 p.
ISBN
9780203797778 (electronic bk.)
Subjects (MeSH)
Cultural Diversity
Minority Groups
Personnel Management
Psychology, Industrial
Workplace - organization & administration
Subjects (LCSH)
Personnel management
Diversity in the workplace
Abstract
Diversity in the Workforce is a comprehensive, integrated teaching resource providing students with the tools and methodologies they need to negotiate effectively the multicultural workplace, and to counter issues of discrimination and privilege. Written from an American perspective, the book not only covers the traditional topics of race, gender, ethnicity and social class, but moves beyond this to explore emerging trends around 'isms' (racism, sexism), as well as transgender issues, spirituality, intergenerational workforce tensions, and cross-cultural teams.
Contents
Part I. Establishing Foundations of Diversity in the Workforce -- 1. Historical Perspectives for Studying Diversity in the Workforce -- 2. Suggested Theories, Models, and Frameworks Used to Address Emerging Diversity Issues in the Workforce -- 3. Exploring the Relationship Between the Organizational Culture and Diversity in the Workforce -- Part II. Diversity in the Workforce: Current Issues -- 4. Race and Diversity in the Workforce -- 5. Gender and Diversity in the Workforce -- 6. Ethnicity and Diversity in the Workforce -- 7. Developing Human Resource Development Competencies to Manage Sexual Orientation and Transgender Diversity Issues in the Workforce -- 8. Social Class and Diversity in the Workforce -- Part III. Diversity in the Workforce: Emerging Trends -- 9. Spirituality and Diversity in the Workforce -- 10. Intergenerational Tensions in the Workforce -- 11 Linguistic Profiling in the Workforce -- 12. Personal/Physical Appearance Stigmatizing in the Workforce -- 13. Visible and Invisible Disabilities in the Workforce: Exclusion and Discrimination -- 14. Re-Emergence of Racial Harassment and Racial Hate Symbols in the Workforce -- 15. Cross-Cultural Team Opportunities and Challenges in the Workforce With Global Implications -- 16. Re-Conceptualizing and Re-Visioning Diversity in the Workforce: Toward a Social Justice Paradigm.
Format
e-Book
Location
Online
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Fundamental skills for mental health professionals

https://libcat.nshealth.ca/en/permalink/provcat24480
Seligman, Linda. --Upper Saddle River, NJ: Pearson , 2009.
Call Number
WM 21 S465f 2009
Location
Nova Scotia Hospital
Call Number
WM 21 S465f 2009
Author
Seligman, Linda
Place of Publication
Upper Saddle River, NJ
Publisher
Pearson
Date of Publication
2009
Physical Description
394 p.
ISBN
9780132292313
Subjects (MeSH)
Personnel Management
Clinical Competence
Mental Disorders - therapy
Subjects (LCSH)
Personnel management
Format
Book
Location
Nova Scotia Hospital
Loan Period
3 weeks
Less detail

International handbook on diversity management at work : country and thematic perspectives on diversity and equal treatment

https://libcat.nshealth.ca/en/permalink/provcat33119
edited by Alain Klarsfeld, Lize A. E. Booysen, Eddie Ng ... [et al.]. (2nd ed.) --Cheltenham, UK: Edward Elgar Publishing , c2014.
Available Online
View e-Book
Location
Online
Available Online
View e-Book
Other Authors
Klarsfeld, Alain
Responsibility
edited by Alain Klarsfeld, Lize A. E. Booysen, Eddie Ng ... [et al.]
Edition
2nd ed.
Place of Publication
Cheltenham, UK
Publisher
Edward Elgar Publishing
Date of Publication
c2014
Physical Description
1 online resource
ISBN
9780857939319 (electronic bk.)
Subjects (MeSH)
Cultural Diversity
Cross-Cultural Comparison
Personnel Management
Workplace - organization & administration
Format
e-Book
Location
Online
Less detail

It's all your fault at work : managing narcissists and other high conflict people

https://libcat.nshealth.ca/en/permalink/provcat41018
Bill Eddy,. --Scottsdale, AZ: Unhooked Books , c2015.
Call Number
HF 5549.5 E21 2015
Location
Dickson Building
Halifax Infirmary
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Call Number
HF 5549.5 E21 2015
Author
Eddy, Bill
Other Authors
DiStefano, L. Georgi
Responsibility
Bill Eddy,
Place of Publication
Scottsdale, AZ
Publisher
Unhooked Books
Date of Publication
c2015
Physical Description
230 p.
ISBN
9781936268665
Subjects (MeSH)
Conflict (Psychology)
Interpersonal Relations
Personality
Personnel Management
Problem Behavior
Workplace - psychology
Subjects (LCSH)
Personnel management
Problem employees
Conflict management
Interpersonal conflict
Abstract
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Contents
1. High-conflict people (HCPs) -- 2. The CARS method -- 3. Narcissistic HCPs -- 4. Anger (borderline) HCPs -- 5. Con artist (antisocial) HCPs -- 6. Dramatic (histrionic) HCPs -- 7. Suspicious (paranoid) HCPs -- 8. Other high-conflict issues -- 9. Workplace bullies -- 10. Negative advocates -- 11. Organizational challenges -- 12. Taking care of yourself.
Format
Book
Location
Dickson Building
Halifax Infirmary
Copies
1
Less detail

Leader FISH! personal guide : how to lead more effectively through the power of your relationships

https://libcat.nshealth.ca/en/permalink/provcat23894
ChartHouse Learning. --Burnsville, MN: ChartHouse International Learning Corp. , 2007.
Call Number
HD 57.7 L434 2007
Location
Halifax Infirmary
Call Number
HD 57.7 L434 2007
Corporate Author
ChartHouse Learning
Place of Publication
Burnsville, MN
Publisher
ChartHouse International Learning Corp.
Date of Publication
2007
Physical Description
162 p. + 1 DVD
Subjects (MeSH)
Leadership
Personnel Management
Subjects (LCSH)
Personnel management
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Leader FISH! personal guide : how to lead more effectively through the power of your relationships

https://libcat.nshealth.ca/en/permalink/provcat25044
ChartHouse Learning. (3rd ed.) --Burnsville, MN: ChartHouse International Learning Corp. , 2009.
Call Number
HD 57.7 L434 2009
Location
Halifax Infirmary
Call Number
HD 57.7 L434 2009
Corporate Author
ChartHouse Learning
Edition
3rd ed.
Place of Publication
Burnsville, MN
Publisher
ChartHouse International Learning Corp.
Date of Publication
2009
Physical Description
160 p. + 1 DVD
Subjects (MeSH)
Leadership
Personnel Management
Subjects (LCSH)
Personnel management
Format
Book
Location
Halifax Infirmary
Copies
2
Loan Period
3 weeks
Less detail

Lean human resources : redesigning HR processes for a culture of continuous improvement

https://libcat.nshealth.ca/en/permalink/provcat24683
Jekiel, Cheryl M. --Boca Raton, FL: CRC Press , 2011.
Call Number
HF 5549 J47L 2011
Location
Halifax Infirmary
Call Number
HF 5549 J47L 2011
Author
Jekiel, Cheryl M
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Date of Publication
2011
Physical Description
241 p.
ISBN
9781439813065
Subjects (MeSH)
Personnel Management
Organizational Innovation
Subjects (LCSH)
Personnel management
Format
Book
Location
Halifax Infirmary
Loan Period
3 weeks
Less detail

Management and Leadership : A Guide for Clinical Professionals

https://libcat.nshealth.ca/en/permalink/provcat39129
Sanjay Patole, editor. --Cham: Springer , c2015.
Available Online
View e-Book
Location
Online
This book contains a series of chapters on various aspects of management and leadership in a health care organisation, written by some of the most experienced authors from around the world. It provides an understanding of basic management and leadership skills that are essential for clinical as well as non-clinical staff in a health care organisation, in a simple and clear fashion. Management and leadership skills are critical for developing a successful and productive career, and achieving org…
Available Online
View e-Book
Other Authors
Patole, Sanjay
Responsibility
Sanjay Patole, editor
Place of Publication
Cham
Publisher
Springer
Date of Publication
c2015
Physical Description
1 online resource (xi, 299 p. : 30 illus. in color)
ISBN
9783319115269
9783319115252 (print ed.)
Subjects (MeSH)
Health Services Administration
Leadership
Personnel Management
Subjects (LCSH)
Personnel management
Abstract
This book contains a series of chapters on various aspects of management and leadership in a health care organisation, written by some of the most experienced authors from around the world. It provides an understanding of basic management and leadership skills that are essential for clinical as well as non-clinical staff in a health care organisation, in a simple and clear fashion. Management and leadership skills are critical for developing a successful and productive career, and achieving organisational goals. The journey towards a successful career starts with a thorough preparation for an interview. The topics covered in this book range from preparing for an interview, the art of negotiation and handling difficult behaviour, to clinical leadership, evidence based management, mentorship, and conflict resolution. The significance of formal training in management and leadership skills can not be overemphasised considering the increasing focus on developing clinicians as leaders ("Clinical leadership") at the work place. Unfortunately not enough attention is paid to such training during the early part of career of the clinical (e.g. doctors, nurses) and non-clinical staff. With its simple and reader friendly approach this unique and concise book will be useful for all staff working in a health care organisation irrespective of their faculty, position, and stage in career in becoming successful consultants, managers, supervisors, and leaders. Key features and contents: Interview skills; The art of negotiation, handling difficult behaviour, and facing the media; Quality improvement; Risk management; Occupational health and safety; Performance appraisals and assessment; Conflict resolution; Clinical leadership; Evidence based management; How to break bad news.
Contents
Succeeding in your consultant interview -- Clinical leadership and engagement: No longer an optional extra -- The art of negotiation, handling difficult behaviour, and facing the media -- Handling complaints, meetings, and presentations -- Performance appraisal and assessment -- Quality improvement -- Risk management -- Root cause analysis -- Occupational health and safety -- Coping with stress -- The nature of conflict in health-care -- Evidence based management -- Clinical handovers -- The educational role of senior hospital staff -- Mentoring -- Expert or impostor- understanding the role of the expert witness -- How to dress at work -- Managing ethically complex issues in critically ill patients: a neonatal perspective -- Communicating bad news in the health care organization -- Managing grief and its consequences at the workplace.
Format
e-Book
Location
Online
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Management by baseball : the official rules for winning management in any field

https://libcat.nshealth.ca/en/permalink/provcat37682
Angus, Jeff. --New York, NY: Collins , 2006.
Call Number
HD 31 A566 2006 RES Child Life
Location
IWK Health Sciences Library
Call Number
HD 31 A566 2006 RES Child Life
Author
Angus, Jeff
Place of Publication
New York, NY
Publisher
Collins
Date of Publication
2006
Physical Description
254 p.
ISBN
9780061119071
Subjects (MeSH)
Organizational Innovation
Personnel Management
Subjects (LCSH)
Personnel management
Notes
Child Life Reserve collection.
Format
Book
Location
IWK Health Sciences Library
Copies
1
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Managing multiculturalism and diversity in the library : principles and issues for administrators

https://libcat.nshealth.ca/en/permalink/provcat33115
Mark Winston, editor. --New York, NY: Routledge , c1999.
Available Online
View e-Book
Location
Online
Discover ways to raise staff awareness regarding diversity!Managing Multiculturalism and Diversity In the Library: Principals and Issues for Administrators is an academic guide to diversity issues such as affirmative action, career development of minorities in the library science profession, racism, and scholarship solutions to increase the diversity of people in the library and information science profession.
Available Online
View e-Book
Other Authors
Winston, Mark
Responsibility
Mark Winston, editor
Alternate Title
Managing multiculturalism & diversity in the library
Place of Publication
New York, NY
Publisher
Routledge
Date of Publication
c1999
Physical Description
1 online resource (218 p.)
ISBN
9781317948339 (electronic bk.)
Subjects (MeSH)
Minorities in library science - United States
Library personnel management - United States
Multiculturalism - United States
Subjects (LCSH)
Minorities in library science - United States
Library personnel management - United States
Academic libraries - United States - Personnel management
Libraries and minorities - United States
Multiculturalism - United States
Academic libraries - Services to minorities - United States
Notes
Description based upon print version of record
Abstract
Discover ways to raise staff awareness regarding diversity!Managing Multiculturalism and Diversity In the Library: Principals and Issues for Administrators is an academic guide to diversity issues such as affirmative action, career development of minorities in the library science profession, racism, and scholarship solutions to increase the diversity of people in the library and information science profession.
Contents
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Introduction; The Definition of Diversity: Two Views. A More Inclusive Definition; The Definition of Diversity: Two Views. A More Specific Definition; Managing Diversity: Library Management in Light of the Dismantling of Affirmative Action; Affirmative Action or Increased Competition: A Look at Women and Minority Library Deans; The 4-1-1 on Section 254: Towards a More Definitive Universal Service Policy; The Role of Civility in Diverse Relations; Diversity Dialogue Groups: A Model for Enhancing Work Place Diversity -- Diversity Initiatives and Programs: The National ApproachDiversity in the Library: What Could Happen at the Institutional Level; Multicultural Curriculum in Higher Education; International Perspective-View of the Concept of Diversity in Other Countries; Diversity: Political and Societal Barriers; Index.
Format
e-Book
Location
Online
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