This book explores a rapidly growing area of discussion in the health care industry, disruptive behavior in medical providers. The presence of disruptive behavior adversely impacts the providers of all disciplines: paraprofessional personnel, nurses, physicians and administrators. But more importantly, there may be a greater detrimental effect on quality and patient safety. This has led to mandated regulatory requirements that assist healthcare institutions in developing programs to address the…
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
This book approaches dementia by reviewing behavioral disturbances, cognitive, and functional assessments to provide a more accurate diagnosis. This approach allows physicians to design specific interventions that is tailored to the person and their challenges, which is often poorly executed. Written by experts in the field, this book incorporates the latest evidence-based behavioral interventions matched to specific deficits. The book explores ideas of effective care planning to decrease the n…