It's all your fault at work : managing narcissists and other high conflict people
https://libcat.nshealth.ca/en/permalink/provcat41018
Bill Eddy,.
--Scottsdale, AZ:
Unhooked Books
, c2015.
- Call Number
- HF 5549.5 E21 2015
- Location
- Dickson Building
- Halifax Infirmary
Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
- Call Number
- HF 5549.5 E21 2015
- Author
- Eddy, Bill
- Other Authors
- DiStefano, L. Georgi
- Responsibility
- Bill Eddy,
- Place of Publication
- Scottsdale, AZ
- Publisher
- Unhooked Books
- Date of Publication
- c2015
- Physical Description
- 230 p.
- ISBN
- 9781936268665
- Subjects (MeSH)
- Conflict (Psychology)
- Interpersonal Relations
- Personality
- Personnel Management
- Problem Behavior
- Workplace - psychology
- Abstract
- Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
- Contents
- 1. High-conflict people (HCPs) -- 2. The CARS method -- 3. Narcissistic HCPs -- 4. Anger (borderline) HCPs -- 5. Con artist (antisocial) HCPs -- 6. Dramatic (histrionic) HCPs -- 7. Suspicious (paranoid) HCPs -- 8. Other high-conflict issues -- 9. Workplace bullies -- 10. Negative advocates -- 11. Organizational challenges -- 12. Taking care of yourself.
- Format
- Book
- Location
- Dickson Building
- Halifax Infirmary
- Copies
- 1
