Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, Scott B. Ransom, editors.
(3rd ed.)
--Chicago, IL:
Health Administration Press
, [2014].
- Call Number
- W 84.4 AA1 H434 2014
- Location
- Cape Breton Regional
This book brings together a team of international contributors who provide expertise on current strategies, tactics, and methods for understanding quality of US healthcare delivery and processes. It provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This edition includes: new chapters that address hardwiring quality into the organization's culture for consistent delivery and the lates…