Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
https://libcat.nshealth.ca/en/permalink/provcat25336
Michelli, Joseph A.
--New York:
McGraw-Hill
, 2011.
- Call Number
- W 84 AA1 M623p 2012
- Location
- Halifax Infirmary
- Call Number
- W 84 AA1 M623p 2012
- Author
- Michelli, Joseph A
- Place of Publication
- New York
- Publisher
- McGraw-Hill
- Date of Publication
- 2011
- Physical Description
- 320 p.
- ISBN
- 9780071773546
- Subjects (MeSH)
- Quality of Health Care - organization & administration
- Hospitals, Teaching - organization & administration - United States
- Organizational Innovation
- Organizational Case Studies
- Other Subjects
- UCLA Health System
- Format
- Book
- Location
- Halifax Infirmary
- Loan Period
- 3 weeks
