The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
https://libcat.nshealth.ca/en/permalink/provcat25337
Michelli, Joseph A.
--New York, NY:
McGraw-Hill
, c2008.
- Call Number
- HD 58.7 M623n 2008
- Location
- Halifax Infirmary
- Dickson Building
- Call Number
- HD 58.7 M623n 2008
- Author
- Michelli, Joseph A
- Place of Publication
- New York, NY
- Publisher
- McGraw-Hill
- Date of Publication
- c2008
- Physical Description
- 224 p.
- ISBN
- 9780071548335
- Subjects (MeSH)
- Consumer Behavior
- Organizational Culture
- Leadership
- Organizational Case Studies
- Format
- Book
- Location
- Halifax Infirmary
- Dickson Building
- Copies
- 2
- Loan Period
- 3 weeks
